A staff member has replied to your question:
Thank you for contacting Steam Support.
We cannot offer a refund for this transaction.
As with most software products, we do not offer refunds or exchanges for purchases made on our website or through the Steam Client. This includes, but is not limited to, games, Early Access Games, software, gifted or traded purchases, downloadable content, subscriptions, and in-game items/currency.
We will make an exception and refund titles that are still listed as available for Pre-Purchase on our website. The refund request must be received prior to the official release date for the item. You can see when a pre-purchased title is scheduled to officially unlock by viewing the green information bar on its store page.
This only applies to preorders purchased from your account; preordered titles received or sent through the Steam Trading system cannot be refunded. We do not offer refunds for Early Access Games.
Please review Section 3 of the Steam Subscriber Agreement for more information.http://www.steampowered.com/index.php?area=subscriber_agreement
Looks like im done with steam until they get their ♥♥♥♥ together......
Even ♥♥♥♥ing EA does refunds for broken ♥♥♥♥/unfinished ♥♥♥♥......