What a sad tale.
Xavi's (main dev) response has left me incredibly saddened, many of you have accepted his response as okay but I'm afraid I have to make it clear that for me it was far from it. I'll do my best to explain why, for me, it simply isn't acceptable.
Becoming burnt out, it happens, it will happen to everyone who reads this post, it might happen at work or university, it may well happen with a hobby or project, it happens. We should all understand that, i have absolutely no argument with that. But you don't give up, you take a break and sort yourself out, you get back on your feet and you carry on. There are always people out there who will help you if you are willing to ask, you should never have to give up on something that is successful.
The Moral Point
I am currently at University, in my finial year, as well as that I run a small business that makes novelty gifts out of copper (hence the name), this also started out as a hobby, a little like towns, but it became popular and I had to juggle it with other commitments. It isn't easy, but when you sell something to a customer, you take on a commitment, you make the choice to take someones money for something and if you do, you damn well make sure you give them what they paid for, because that is your moral commitment. I actually hired someone for a short while to help me out.
Xavi should have hired someone, and he should have been in contact with his customers either via some form of social media or on these forums. And at the end of the day, if everything falls apart you refund those customers to an extent (not in the case of Towns, we after all do have a product, be it not fully finished) but you show them you'e sorry, at least film yourself giving your response, not a short post on the forums.
I would understand if Towns wasn't a success, but it was, the finances were there to continue the project and for whatever reasons it wasn't. Over 200k copies sold, do the maths on that for what they sold it for on Steam, they could have easily hired people to help out, I think I'm right in interpreting that the reason for this was because Xavi was too burnt out to show them over the code?
He could have even hired someone to help manage things, or bought some friends on bored, I don't know why he didn't do this, probably will never know.
All I can say is, I would do anything for the opportunity Xavi had, he had a chance to run a company with friends, producing content that he wanted and all the time knowing he was financially secure, to many people that would be a dream. How anyone could let that slip through their hands is beyond me. If everything in his life was going wrong for him, he had a community that would have happily accepted him asking for 6-12 months off, to sort things out and form a group who would continue Towns and SMP.
This is a very sorry ending indeed, not really for the loss of Towns, but for the opportunity Xavi had.