PainAngel Nov 3, 2012 @ 3:36pm
refund
can i ask it? since game doesnt even launch and crashes my PC
Showing 1-15 of 31 comments
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Flava Clown Nov 3, 2012 @ 3:40pm 
ask the Steam Support... officialy there is a no refund policy you agreed to when you bought the game, however if you ask nicely they might give you one.
[3rc] Jeruzalem Nov 3, 2012 @ 4:03pm 
steam is only a platform that provides you games. if you got problems, always take it with the developer, steam will also only direct you to them. steam and the developers work closely together, but only one can solve your problems, and i shall give you a small hint, it aint steam.
PainAngel Nov 3, 2012 @ 4:11pm 
just sux that i cant even play the game, kinda looked fun :/
[WAN] SpatterCat Nov 3, 2012 @ 5:02pm 
I bet the devs will work with you to get it fixed... try posting your system specs here, or there may be a crash log somewhere
Gamer@DigitalTribeGames Nov 5, 2012 @ 7:42am 
Let me know if you still can't play the game since the latest patch. We have been working very hard over the weekend to fix all the errors. If you are still having problems we'd be happy to help you out.
PainAngel Nov 5, 2012 @ 11:16am 
will check it out today, hope it was fixed :D
Munsta Nov 5, 2012 @ 4:02pm 
Steam offers no refund policies unless the country you live it says you are obliged to one if you aren't satisfied. (From their TOS)
TomWolf Nov 5, 2012 @ 4:13pm 
Perhaps DigitalTribeGames wants to refund one of their customers even if Steam doesn't do it. There are some companies out there that are actually decent ;)
PainAngel Nov 6, 2012 @ 11:21am 
still same problem :| try to start the game, doesnt even pass from black screen :|
Flava Clown Nov 6, 2012 @ 11:31am 
did you try the beta? right click on Cargo Commander in the Steam library then on the Beta tab and then select "Test".
PainAngel Nov 6, 2012 @ 12:07pm 
nope, still doesnt pass from the black screen, i actually have to restart the computer each time i try to start the game :|
[WAN] SpatterCat Nov 6, 2012 @ 1:21pm 
Painangel is having a different issue, I'd think, than the ctd, since he can't get into the game. Are you sure you met the minimum specs to run the game?
Kepasa Bongo Nov 6, 2012 @ 1:43pm 
I have the same problem - it just shows the black screen after trying to launch the game, and the whole system freezes. Only hard reseting it does the trick (alt+tab and ctrl+alt+del are not working). I tried updating graphic card drivers but it didn't help. I'm sure my system is good enough to run this game: Q6600@3GHz, 4GB RAM DDR2, HD6870, Win7 64-bit.
Flava Clown Nov 6, 2012 @ 1:46pm 
do you have a firewall?
Kepasa Bongo Nov 6, 2012 @ 1:59pm 
Yes - Comodo. However I've tried launching game after closing all the unnecessary programs, including the firewall, and it did not help. I've tried deleting this game and istalling it once again and also veryfing intergrity of the game's data - still no luck. I don't know what else I can do.
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