Grim Dawn > General Discussions > Topic Details
Rhis  [developer] Jun 23 @ 7:07am
Grim Dawn - FAQ/Common Issues
Grim Dawn Links

Please visit our official forums[www.grimdawn.com] to participate in the ongoing development and testing of Grim Dawn.

To learn more about Grim Dawn's features, mechanics and gameplay, check out the game guide[www.grimdawn.com].

Check out Grim Dawn on Twitch TV[www.twitch.tv]

Visit our IRC channel on QuakeNet[webchat.quakenet.org].

Frequently Asked Questions

Where can I report bugs or problems with Grim Dawn?

The best place to report issues is at our forum, under Bug Reporting[www.grimdawn.com]

Where can I view the latest development updates for Grim Dawn?

Check out the Development Updates[grimdawn.com] section of our official forums.

How do I download the latest build of Grim Dawn?

Steam automatically updates Grim Dawn whenever a patch is released, unless you set it to do otherwise. To enable/disable automatic updates:
  • Right click Grim Dawn in your Library and choose "Properties".
  • Select the "Updates" tab.
  • Adjust the automatic updates option to your desired setting.

My anti-virus software detects Grim Dawn.exe as a trojan/virus/malware.

This is a false positive[antivirus.about.com]. Grim Dawn is thoroughly scanned for viruses before each and every patch. Add the Grim Dawn steam folder to your scan exclusion list (usually "C:\Program Files (x86)\Steam\SteamApps\Common/Grim Dawn"). Check your specific anti-virus documentation for how to do this, and see this post for more info.

Grim Dawn won't start, the Steam error message "Executable not found" is displayed.

Your anti-virus software has mistakenly flagged Grim Dawn.exe as a virus, and has deleted the game executable. Grim Dawn is thoroughly scanned for viruses before each and every patch. Add the Grim Dawn steam folder to your scan exclusion list (usually "C:\Program Files (x86)\Steam\SteamApps\Common/Grim Dawn"). Check your specific anti-virus documentation for how to do this, and see this post for more info.

After excluding the Grim Dawn folder from scanning, you will need to verify the game installation in Steam.
  • Right click Grim Dawn in your Library and choose "Properties".
  • Select the "Local Files" tab.
  • Press the "Verify Integrity of Game Cache" button.
  • Steam will redownload the missing file.

Grim Dawn won't start, the screen goes black and nothing else happens.

This is usually the result of bad game settings. Run "Repair.exe" located in the Grim Dawn installation folder (usually "C:\Program Files (x86)\Steam\SteamApps\Common/Grim Dawn") and try again.

I purchased Grim Dawn from your website but the code to redeem the game on Steam doesn't work (invalid code).

You should have two keys displayed on the Humble Store page for your Grim Dawn purchase. The Steam key is the shorter of the two.

I can't get Grim Dawn to go fullscreen on one of my screens.

In the Video Options menu you should see multiple options for "Render Device" (one per monitor if you have multiple monitors connected to one graphics card). Changing between the different options will allow you to run the game in fullscreen on alternatives screens.

My experience bar is not moving and I am not gaining levels.

The experience curve may have been adjusted since an earlier build and your character must catch up to the new level requirements. Simply keep playing. Eventually you will fill the gap and your experience will start to progress as normal.

I cannot pick up items.

Your Always Show Loot setting may need adjusting. Go to Options and set Always Show Loot to at least Common+. This will display all item names on the ground.

Additionally, you can also change Lock Item Pickup to off. This allows you to pick up items without having to click on their name (you can click on the item itself instead).

I want to play Grim Dawn in a language other than English.

Your fellow gamers are hard at work translating Grim Dawn via our support for community translations. Check out our Translations Forum[grimdawn.com] to give one a try.

Is there an Xpadder profile for Grim Dawn?

Try this one[pastebin.com], contributed by one of our players, quantum_jak.

I have another issue that isn't mentioned here.

Email us at support@crateentertainment.com and we will do our best to help you out.
Last edited by Rhis; Nov 15 @ 3:35am