strange_carrots Mar 3, 2013 @ 9:03pm
Reporting Bugs or Problems: Email help@stoicstudio.com
Hello all

To report bugs please email help@stoicstudio.com or support@stoicstudio.com so that the bugs you encountered can be given the attention they deserve.

While the steam discussion board is also being monitored, due to manpower limitations, the team has more coverage and close watch of their home site and forums.

You may also post or head to stoicstudio.com/forum and head to the support area if you need assistance, most bugs are responded to within the day, 2 at most.

Stoic really wants to get everyone into the game, experiencing the gameplay, and having fun. Please help them help you. They are committed to providing a smooth experience and would like everyone to enjoy the same stability and performance that was evidence during the beta testing.

Last edited by strange_carrots; Mar 3, 2013 @ 9:04pm
Showing 1-15 of 25 comments
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John Gottschalk Sep 24, 2013 @ 12:33pm 
I'm constantly having a "login failed" "invalid steam login" problem, and can't get into the game.

I recently changed my username, could this be the cause of the problem?
loppantorkel Nov 16, 2013 @ 1:16am 
Posting here is more convenient for me. Just fyi: The game fails to start. I'm on a macbook pro 2.16 GHz Intel Core 2 duo, 3GB 667 MHz DDR2 SDRAM. OSX 10.6.8.
From the specs, I should be able to run the game. I think it's a late 2006 model though, so that might be it.
strange_carrots Nov 16, 2013 @ 5:19am 
Thanks for the post, unfortunately we can't diagnose the problem unless you email us your log as well, so the problem can be tracked down. If you can email the address above, we can give you instructions and help you troubleshoot.
Porto Jan 7 @ 10:46am 
Several other players and I are having this problem right now....
rafatrenas Jan 7 @ 11:05am 
Every time im trying to play im having an "invalid steam login" problem. I want to play but its impossible
GG Crew Jan 7 @ 11:09am 
Ditto here!
strange_carrots Jan 8 @ 4:50am 
There seems to have been a hiccup somewhere (steam/server) should be alright now :)
Croppy Jan 10 @ 1:09pm 
well playing, if i chat via steam or use steams browser, my keyboard goes wonky, it either locks up my keyboard and spams a single letter or will work but double/triple some of the keys i type. i am well over recommened specs on ram, checked other games to see if something recently happened with the pc, the other games all check out fine well using steams browser, looks to be happening just to this game, trying a reinstall now, though am interested if this is occuring with anyone else.

edit: tried a reinstall and restarted steam too just in case, seems to still be occuring, though hasnt well editing this post out of the game with the game still up running in the background.
Last edited by Croppy; Jan 10 @ 1:25pm
Aleonymous Jan 11 @ 3:49am 
Originally posted by Croppy:
well playing, if i chat via steam or use steams browser, my keyboard goes wonky, it either locks up my keyboard and spams a single letter or will work but double/triple some of the keys i type. i am well over recommened specs on ram, checked other games to see if something recently happened with the pc, the other games all check out fine well using steams browser, looks to be happening just to this game, trying a reinstall now, though am interested if this is occuring with anyone else.

edit: tried a reinstall and restarted steam too just in case, seems to still be occuring, though hasnt well editing this post out of the game with the game still up running in the background.

Croppy, this is a typical issue on most system. The best way to deal with it is to "Alt+Tab" (for Windows PCs) to the steam-chat instead of clicking on the icon through the steam overlay. In that way you wooooonttttt ggeeeetttt thhhaattt stttuuutttteeerrrinnnggg iiisssuuuueee! :-)
Ant-Paladino Jan 24 @ 9:17pm 
hello, i see a msg of the day about buyng the campain game u earn a viking pack, i bought but i dont get it yet.
Aleonymous Jan 25 @ 5:25am 
Originally posted by Ant-Paladino:
hello, i see a msg of the day about buyng the campain game u earn a viking pack, i bought but i dont get it yet.

Where did you see that? As far as I know, Factions is completely unrelated to the Saga, for the moment...
HypnOoOo | drunk age Jan 25 @ 5:38am 
can you fix this ==> screen resolution .... every game has it , als in demos , so if u can change it ...
Ant-Paladino Jan 25 @ 12:15pm 
Originally posted by Aleonymous:
Originally posted by Ant-Paladino:
hello, i see a msg of the day about buyng the campain game u earn a viking pack, i bought but i dont get it yet.

Where did you see that? As far as I know, Factions is completely unrelated to the Saga, for the moment...


Originally posted by Aleonymous:
Originally posted by Ant-Paladino:
hello, i see a msg of the day about buyng the campain game u earn a viking pack, i bought but i dont get it yet.

Where did you see that? As far as I know, Factions is completely unrelated to the Saga, for the moment...


You can see in Options/News

Also, i see only now, what was from january 14, about preorder. my bad. :/
halfpastwhenever Jan 25 @ 12:48pm 
Apart from the first time I launched the game where it worked perfectly, the game has stopped working five to ten seconds after launching. It is still on the loading screen when I get a .exe failure notice and I have no option but to close the program.
Aleonymous Jan 26 @ 6:42am 
Originally posted by Ant-Paladino:
Also, i see only now, what was from january 14, about preorder. my bad. :/

Yeah, that was the announcement of the Saga's pre-order, where you got that "Insane Viking Pack" (for the Saga, the single-player game).
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