Sanshigo Dec 19, 2013 @ 5:15pm
Game not starting!
not only droid assault but all other puppy games (which I just recently bought) not starting. when I try to start the game something loads under the "puppy games" logo and then boom game closes. any help?
Showing 1-15 of 16 comments
< >
cprince  [developer] Dec 20, 2013 @ 4:46am 
It's your video drivers, almost certainly.

There are some logs output to your user home directory under .<game_name>/out.log and err.log - they're usually quite enlightening. And on Windows you'll get possible a file like hspid1234err.log or something like that appears alongside the .exe file which contains full details of a driver crash should that be the problem.
Sanshigo Dec 20, 2013 @ 7:40am 
So what's the problem exactly and what should I do the play the game? Error log is empty and at out log it says "WARNING: Found unknown Windows version: Windows 7"
cprince  [developer] Dec 20, 2013 @ 7:59am 
Well, I think it's just video drivers, then. There's a little menu option in the top left menu in Steam that might help you get some working ones.
LT Dec 20, 2013 @ 7:55pm 
Hi! I have the exact same problem. I am on Mac OS and cannot find the logs you speak of can you please help?
afextwin Dec 21, 2013 @ 6:59pm 
Ya I have same exact problem..so annoying to have games that I can't play. Thanks for the humble bundle, but I think I'm the one being humbled now...

edit: log files
out.log
Sat Dec 21 21:38:35 EST 2013 Serial 4121332695238747406
Sat Dec 21 21:38:35 EST 2013 Starting Droid Assault 1.92.0
Sat Dec 21 21:38:35 EST 2013 Initing sound
Sat Dec 21 21:38:35 EST 2013 GL Vendor NVIDIA Corporation, GL Renderer GeForce GTX 670/PCIe/SSE2, GL Version 4.4.0,
Sat Dec 21 21:38:54 EST 2013 Executing remote command cmd=signup&email=jason.ulbright%40gmail.com&installation=4121332695238747406&game=Droid+Assault&version=1.92.0&prize=unlock.prize&message=Thank+you+for+signing+up+to+the+Puppygames+newsletter%21%3Cbr%2F%3E%3Cbr%2F%3E%0A%09%09%09Now+enter+the+following+code+into+the+game+%28use+copy+and+paste%29+to+unlock+the+first+40+levels%21%3Cbr%2F%3E%0A%09%09%09%3Cspan+class%3D%22hex%22%3E%5BCODE%5D%3C%2Fspan%3E
Sat Dec 21 21:38:55 EST 2013 Call to generic.doCommand took 1062ms
Sat Dec 21 21:38:55 EST 2013 Remote command result result=SUCCESS&code=302d0215008a9169fa04193d69fcf806a60b5de8e0f202e69d021447ffe7b4825ea5f90592959b71b6e24cdcd65af9
Sat Dec 21 21:38:59 EST 2013 Serial 4121332695238747406
Sat Dec 21 21:38:59 EST 2013 Starting Droid Assault 1.92.0
Sat Dec 21 21:38:59 EST 2013 Initing sound
Sat Dec 21 21:38:59 EST 2013 GL Vendor NVIDIA Corporation, GL Renderer GeForce GTX 670/PCIe/SSE2, GL Version 4.4.0,
Sat Dec 21 21:41:14 EST 2013 Serial 4121332695238747406
Sat Dec 21 21:41:14 EST 2013 Starting Droid Assault 1.92.0
Sat Dec 21 21:41:14 EST 2013 Initing sound
Sat Dec 21 21:41:14 EST 2013 GL Vendor NVIDIA Corporation, GL Renderer GeForce GTX 670/PCIe/SSE2, GL Version 4.4.0,
Sat Dec 21 21:41:23 EST 2013 Serial 4121332695238747406
Sat Dec 21 21:41:23 EST 2013 Starting Droid Assault 1.92.0
Sat Dec 21 21:41:23 EST 2013 Initing sound
Sat Dec 21 21:41:23 EST 2013 GL Vendor NVIDIA Corporation, GL Renderer GeForce GTX 670/PCIe/SSE2, GL Version 4.4.0,
Sat Dec 21 21:52:51 EST 2013 Serial 4121332695238747406
Sat Dec 21 21:52:51 EST 2013 Starting Droid Assault 1.92.0
Sat Dec 21 21:52:51 EST 2013 Initing sound
Sat Dec 21 21:52:52 EST 2013 GL Vendor NVIDIA Corporation, GL Renderer GeForce GTX 670/PCIe/SSE2, GL Version 4.4.0,

and err.log

Sat Dec 21 21:41:25 EST 2013 java.lang.NullPointerException
Sat Dec 21 21:41:25 EST 2013 at net.puppygames.applet.Game$ConnectedController.drop(Game.java:458)
Sat Dec 21 21:41:25 EST 2013 at net.puppygames.applet.Game.dropController(Game.java:3195)
Sat Dec 21 21:41:25 EST 2013 at net.puppygames.applet.Game.dropAllControllers(Game.java:3189)
Sat Dec 21 21:41:25 EST 2013 at droid.screens.TitleScreen.onOpen(TitleScreen.java:73)
Sat Dec 21 21:41:25 EST 2013 at net.puppygames.applet.Screen.open(Screen.java:1389)
Sat Dec 21 21:41:25 EST 2013 at net.puppygames.applet.screens.TitleScreen.show(TitleScreen.java:98)
Sat Dec 21 21:41:25 EST 2013 at net.puppygames.applet.MiniGame.doShowTitleScreen(MiniGame.java:374)
Sat Dec 21 21:41:25 EST 2013 at net.puppygames.applet.MiniGame.showTitleScreen(MiniGame.java:294)
Sat Dec 21 21:41:25 EST 2013 at net.puppygames.applet.MiniGame.onInit(MiniGame.java:693)
Sat Dec 21 21:41:25 EST 2013 at droid.Paradroid.onInit(Paradroid.java:225)
Sat Dec 21 21:41:25 EST 2013 at net.puppygames.applet.Game.init(Game.java:1031)
Sat Dec 21 21:41:25 EST 2013 at net.puppygames.applet.Launcher.main(Launcher.java:103)
Sat Dec 21 21:52:51 EST 2013 Disabled controllers, due to previous initializing trouble
Sat Dec 21 21:52:56 EST 2013 java.lang.NullPointerException
Sat Dec 21 21:52:56 EST 2013 at net.puppygames.applet.Game$ConnectedController.drop(Game.java:458)
Sat Dec 21 21:52:56 EST 2013 at net.puppygames.applet.Game.dropController(Game.java:3195)
Sat Dec 21 21:52:56 EST 2013 at net.puppygames.applet.Game.dropAllControllers(Game.java:3189)
Sat Dec 21 21:52:56 EST 2013 at droid.screens.TitleScreen.onOpen(TitleScreen.java:73)
Sat Dec 21 21:52:56 EST 2013 at net.puppygames.applet.Screen.open(Screen.java:1389)
Sat Dec 21 21:52:56 EST 2013 at net.puppygames.applet.screens.TitleScreen.show(TitleScreen.java:98)
Sat Dec 21 21:52:56 EST 2013 at net.puppygames.applet.MiniGame.doShowTitleScreen(MiniGame.java:374)
Sat Dec 21 21:52:56 EST 2013 at net.puppygames.applet.MiniGame.showTitleScreen(MiniGame.java:294)
Sat Dec 21 21:52:56 EST 2013 at net.puppygames.applet.MiniGame.onInit(MiniGame.java:693)
Sat Dec 21 21:52:56 EST 2013 at droid.Paradroid.onInit(Paradroid.java:225)
Sat Dec 21 21:52:56 EST 2013 at net.puppygames.applet.Game.init(Game.java:1031)
Sat Dec 21 21:52:56 EST 2013 at net.puppygames.applet.Launcher.main(Launcher.java:103)

pid5740


#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x69f46a5b, pid=5740, tid=12172
#
# JRE version: 7.0_11-b21
# Java VM: Java HotSpot(TM) Server VM (23.6-b04 mixed mode windows-x86 )
# Problematic frame:
# C [DINPUT8.dll+0x6a5b]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
~truncated

----


so it looks like its my direct input dll crashing java?
man this is why you shouldnt ever build any thing with java.
this is why i dont' have java installed on my pc.
it's a garbage language that is completely unreliable for anything more advanced than a microwave oven.
Last edited by afextwin; Dec 21, 2013 @ 7:11pm
cprince  [developer] Dec 22, 2013 @ 1:24pm 
Er, Java isn't crashing, my unenlightened friend. Firstly you've got a driver crash (which Java caught and trapped for us - very handy), and then there's a bug after that caused by our handling of the crash, which we can fix tomorrow.
Come w/ me m80's Dec 22, 2013 @ 2:37pm 
yeah me too. thanks for being on it though dev. nice to see someone actually doing something to stop these problems
cprince  [developer] Dec 23, 2013 @ 5:24am 
Super handy having those stacktraces too :) Java is awesome.
afextwin Dec 23, 2013 @ 6:54pm 
I stand corrected sir's.


OMG YOU ROCK CPRINCE! (that is code for "it is fixed")

If you ever need another test machine, hit me up :)
Last edited by afextwin; Dec 23, 2013 @ 6:59pm
Kuroi_Mato_O Dec 24, 2013 @ 12:12am 
Same problem, but I can't even see logo, game just don't start.
I tried update video driver, but still not work.

err.log
Tue Dec 24 11:43:35 MSK 2013 java.lang.UnsatisfiedLinkError: Can't load library: D:\w\lwjgl.dll
Tue Dec 24 11:43:35 MSK 2013 at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1828)
Tue Dec 24 11:43:35 MSK 2013 at java.lang.Runtime.load0(Runtime.java:792)
Tue Dec 24 11:43:35 MSK 2013 at java.lang.System.load(System.java:1059)
Tue Dec 24 11:43:35 MSK 2013 at org.lwjgl.Sys$1.run(Sys.java:70)
Tue Dec 24 11:43:35 MSK 2013 at java.security.AccessController.doPrivileged(Native Method)
Tue Dec 24 11:43:35 MSK 2013 at org.lwjgl.Sys.doLoadLibrary(Sys.java:66)
Tue Dec 24 11:43:35 MSK 2013 at org.lwjgl.Sys.loadLibrary(Sys.java:95)
Tue Dec 24 11:43:35 MSK 2013 at org.lwjgl.Sys.<clinit>(Sys.java:112)
Tue Dec 24 11:43:35 MSK 2013 at org.lwjgl.opengl.Display.<clinit>(Display.java:135)
Tue Dec 24 11:43:35 MSK 2013 at net.puppygames.applet.Game.init(Game.java:886)
Tue Dec 24 11:43:35 MSK 2013 at net.puppygames.applet.Launcher.main(Launcher.java:103)
Tue Dec 24 11:43:35 MSK 2013 java.lang.NoClassDefFoundError: Could not initialize class org.lwjgl.Sys
Tue Dec 24 11:43:35 MSK 2013 at org.lwjgl.openal.AL.<clinit>(AL.java:59)
Tue Dec 24 11:43:35 MSK 2013 at net.puppygames.applet.Game.exit(Game.java:1422)
Tue Dec 24 11:43:35 MSK 2013 at net.puppygames.applet.Launcher.main(Launcher.java:111)
Tue Dec 24 11:43:52 MSK 2013 java.lang.UnsatisfiedLinkError: Can't load library: D:\w\lwjgl.dll
Tue Dec 24 11:43:52 MSK 2013 at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1828)
Tue Dec 24 11:43:52 MSK 2013 at java.lang.Runtime.load0(Runtime.java:792)
Tue Dec 24 11:43:52 MSK 2013 at java.lang.System.load(System.java:1059)
Tue Dec 24 11:43:52 MSK 2013 at org.lwjgl.Sys$1.run(Sys.java:70)
Tue Dec 24 11:43:52 MSK 2013 at java.security.AccessController.doPrivileged(Native Method)
Tue Dec 24 11:43:52 MSK 2013 at org.lwjgl.Sys.doLoadLibrary(Sys.java:66)
Tue Dec 24 11:43:52 MSK 2013 at org.lwjgl.Sys.loadLibrary(Sys.java:95)
Tue Dec 24 11:43:52 MSK 2013 at org.lwjgl.Sys.<clinit>(Sys.java:112)
Tue Dec 24 11:43:52 MSK 2013 at org.lwjgl.opengl.Display.<clinit>(Display.java:135)
Tue Dec 24 11:43:52 MSK 2013 at net.puppygames.applet.Game.init(Game.java:886)
Tue Dec 24 11:43:52 MSK 2013 at net.puppygames.applet.Launcher.main(Launcher.java:103)
Tue Dec 24 11:43:52 MSK 2013 java.lang.NoClassDefFoundError: Could not initialize class org.lwjgl.Sys
Tue Dec 24 11:43:52 MSK 2013 at org.lwjgl.openal.AL.<clinit>(AL.java:59)
Tue Dec 24 11:43:52 MSK 2013 at net.puppygames.applet.Game.exit(Game.java:1422)
Tue Dec 24 11:43:52 MSK 2013 at net.puppygames.applet.Launcher.main(Launcher.java:111)
Tue Dec 24 11:53:01 MSK 2013 java.lang.UnsatisfiedLinkError: Can't load library: D:\\lwjgl.dll
Tue Dec 24 11:53:01 MSK 2013 at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1828)
Tue Dec 24 11:53:01 MSK 2013 at java.lang.Runtime.load0(Runtime.java:792)
Tue Dec 24 11:53:01 MSK 2013 at java.lang.System.load(System.java:1059)
Tue Dec 24 11:53:01 MSK 2013 at org.lwjgl.Sys$1.run(Sys.java:70)
Tue Dec 24 11:53:01 MSK 2013 at java.security.AccessController.doPrivileged(Native Method)
Tue Dec 24 11:53:01 MSK 2013 at org.lwjgl.Sys.doLoadLibrary(Sys.java:66)
Tue Dec 24 11:53:01 MSK 2013 at org.lwjgl.Sys.loadLibrary(Sys.java:95)
Tue Dec 24 11:53:01 MSK 2013 at org.lwjgl.Sys.<clinit>(Sys.java:112)
Tue Dec 24 11:53:01 MSK 2013 at org.lwjgl.opengl.Display.<clinit>(Display.java:135)
Tue Dec 24 11:53:01 MSK 2013 at net.puppygames.applet.Game.init(Game.java:886)
Tue Dec 24 11:53:01 MSK 2013 at net.puppygames.applet.Launcher.main(Launcher.java:103)
Tue Dec 24 11:53:01 MSK 2013 java.lang.NoClassDefFoundError: Could not initialize class org.lwjgl.Sys
Tue Dec 24 11:53:01 MSK 2013 at org.lwjgl.openal.AL.<clinit>(AL.java:59)
Tue Dec 24 11:53:01 MSK 2013 at net.puppygames.applet.Game.exit(Game.java:1422)
Tue Dec 24 11:53:01 MSK 2013 at net.puppygames.applet.Launcher.main(Launcher.java:111)
Tue Dec 24 12:04:33 MSK 2013 java.lang.UnsatisfiedLinkError: Can't load library: D:\\lwjgl.dll
Tue Dec 24 12:04:33 MSK 2013 at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1828)
Tue Dec 24 12:04:33 MSK 2013 at java.lang.Runtime.load0(Runtime.java:792)
Tue Dec 24 12:04:33 MSK 2013 at java.lang.System.load(System.java:1059)
Tue Dec 24 12:04:33 MSK 2013 at org.lwjgl.Sys$1.run(Sys.java:70)
Tue Dec 24 12:04:33 MSK 2013 at java.security.AccessController.doPrivileged(Native Method)
Tue Dec 24 12:04:33 MSK 2013 at org.lwjgl.Sys.doLoadLibrary(Sys.java:66)
Tue Dec 24 12:04:33 MSK 2013 at org.lwjgl.Sys.loadLibrary(Sys.java:95)
Tue Dec 24 12:04:33 MSK 2013 at org.lwjgl.Sys.<clinit>(Sys.java:112)
Tue Dec 24 12:04:33 MSK 2013 at org.lwjgl.opengl.Display.<clinit>(Display.java:135)
Tue Dec 24 12:04:33 MSK 2013 at net.puppygames.applet.Game.init(Game.java:886)
Tue Dec 24 12:04:33 MSK 2013 at net.puppygames.applet.Launcher.main(Launcher.java:103)
Tue Dec 24 12:04:33 MSK 2013 java.lang.NoClassDefFoundError: Could not initialize class org.lwjgl.Sys
Tue Dec 24 12:04:33 MSK 2013 at org.lwjgl.openal.AL.<clinit>(AL.java:59)
Tue Dec 24 12:04:33 MSK 2013 at net.puppygames.applet.Game.exit(Game.java:1422)
Tue Dec 24 12:04:33 MSK 2013 at net.puppygames.applet.Launcher.main(Launcher.java:111)
Tue Dec 24 12:07:43 MSK 2013 java.lang.UnsatisfiedLinkError: Can't load library: D:\\lwjgl.dll
Tue Dec 24 12:07:43 MSK 2013 at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1828)
Tue Dec 24 12:07:43 MSK 2013 at java.lang.Runtime.load0(Runtime.java:792)
Tue Dec 24 12:07:43 MSK 2013 at java.lang.System.load(System.java:1059)
Tue Dec 24 12:07:43 MSK 2013 at org.lwjgl.Sys$1.run(Sys.java:70)
Tue Dec 24 12:07:43 MSK 2013 at java.security.AccessController.doPrivileged(Native Method)
Tue Dec 24 12:07:43 MSK 2013 at org.lwjgl.Sys.doLoadLibrary(Sys.java:66)
Tue Dec 24 12:07:43 MSK 2013 at org.lwjgl.Sys.loadLibrary(Sys.java:95)
Tue Dec 24 12:07:43 MSK 2013 at org.lwjgl.Sys.<clinit>(Sys.java:112)
Tue Dec 24 12:07:43 MSK 2013 at org.lwjgl.opengl.Display.<clinit>(Display.java:135)
Tue Dec 24 12:07:43 MSK 2013 at net.puppygames.applet.Game.init(Game.java:886)
Tue Dec 24 12:07:43 MSK 2013 at net.puppygames.applet.Launcher.main(Launcher.java:103)
Tue Dec 24 12:07:43 MSK 2013 java.lang.NoClassDefFoundError: Could not initialize class org.lwjgl.Sys
Tue Dec 24 12:07:43 MSK 2013 at org.lwjgl.openal.AL.<clinit>(AL.java:59)
Tue Dec 24 12:07:43 MSK 2013 at net.puppygames.applet.Game.exit(Game.java:1422)
Tue Dec 24 12:07:43 MSK 2013 at net.puppygames.applet.Launcher.main(Launcher.java:111)
Last edited by Kuroi_Mato_O; Dec 24, 2013 @ 12:14am
MasterChef Dec 29, 2013 @ 10:42am 
Experiencing the same problem on Mac OSX. Game logo appears on dock, bounces around like it should when it loads, then immediately closes when it should start up. No error log or anything.

One potentially important thing I noticed is that, just for a moment after the game crashes, the steam logo changes to include the "wire" thing it uses when updating. I'm not cetain if this is an error report being sent out, or some update to my game status on the steam cloud, but I don't recall seeing it when other games boot up.
afextwin Dec 29, 2013 @ 1:29pm 
the wire icon is steam cloud sync saving, it happens when a game closes.
try uninstalling and reinstalling, just to make sure the game is up to date. post logs for dev to view.
MasterChef Dec 29, 2013 @ 8:15pm 
I don't know what logs you're referring to, or how to access them. I've verified the files, and reinstalled them several times each. It's certainly not corruption in the downloads - I've downloaded several other (much larger) games and updates without any problems.
afextwin Dec 29, 2013 @ 8:23pm 
Nevermind you are on Mac. Well...I'll leave the below instructions for PC user's who need them...They may help you but I doubt it

Are you on PC? If Windows 7/8/8.1 then you should have a directory under C:\Users\YourName\.droid_assault_1.92 that has 2 files err.log and out.log
You will also have a file called something like "hspid1234err.log" located in your "Drive:\\Program Files (x86)\Steam\steamapps\common\Droid Assault" folder

Post the contents of the files for the devs to see, (preferably?) in a new thread, call it something like "debugging help - crash on start - logs inside".

BUT BEFORE YOU DO THAT, make sure your video card drivers are up to date by going to the file menu within steam and clicking Steam > Check for video driver update.
Last edited by afextwin; Dec 29, 2013 @ 8:32pm
MasterChef Dec 29, 2013 @ 9:29pm 
Most likely not an issue with any drivers on Mac - Steam Support for updating Mac drivers almost literally says "Apple handles updates; just run a check for new software updates and you're good."
Showing 1-15 of 16 comments
< >
Per page: 15 30 50