PlanetSide 2 > General Discussions > Topic Details
[PDMC] R_TEELYS Jan 9, 2013 @ 3:46pm
LaunchPad cannot connect
Anybody else having this issue? Heard great things about the game, but can't play it because of this... Help?
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BlacKnight Jan 9, 2013 @ 3:56pm 
check your firewall and antivirus is not blocking incoming and outgoing traffic for LaunchPad.exe PlanetSide2.exe and AwesomiumProcess.exe
Last edited by BlacKnight; Jan 9, 2013 @ 3:57pm
[PDMC] R_TEELYS Jan 9, 2013 @ 4:02pm 
Originally posted by BlacKnight:
check your firewall and antivirus is not blocking incoming and outgoing traffic for LaunchPad.exe PlanetSide2.exe and AwesomiumProcess.exe

This solved it! Thank you!!!
SpaceClooney Jan 9, 2013 @ 8:21pm 
I'm having the same problem...except when I turn off my AV & firewall (ESET 5.0.95.0) it still won't connect. Any other ideas?

I get this error code:
LaunchPad was unable to connect. Please check the network connection or try again later. If the problem persists, please visit http://www.soe.com/help for assistance.
(4-404)
[PDMC] R_TEELYS Jan 10, 2013 @ 9:00am 
Do not turn off your firewall, simply add Planetside2.exe and AwesomiumProcess.exe to the exceptions and allow their communications to go through.
Persex Jan 10, 2013 @ 9:14am 
i have same issue spaceclooney i think it might be login issue i see others with same issue as well
J.Punisher Jan 10, 2013 @ 10:01am 
I am having the same issue, my launchpad was unable to connect. I was playing this last night.
Clarity Jan 10, 2013 @ 10:22am 
Same issue here.
lamettaman Jan 10, 2013 @ 10:34am 
same issue here..pls solve it...guess it's a problem at the gameservers as so many ppl have the problem over night..
[LKH] KrankerKlepto Jan 10, 2013 @ 10:38am 
jup me too. yesterday everythink worked well and today i get the message:
LaunchPad was unable to connect. Please check the network connection or try again later. If the problem persists, please visit http://www.soe.com/help for assistance.
(4-404)
Thirrael Jan 10, 2013 @ 10:53am 
Same Issue here, played yesterday aswell. It was neither necessary to add ps2.exe etc. to my firewall to launch it before today nor did it change anything after doing so. Win8, 64bit, GData Internet security if this information is helpful for anyone.
Newbler Jan 10, 2013 @ 11:12am 
i got same error as well
mav3R1c0 Jan 10, 2013 @ 11:27am 
here too
GoobyKunz Jan 10, 2013 @ 11:53am 
I tried adding the two files to my firewall and it still didn't work. Hope they fix it soon, was looking foward to trying the game out.
Clarity Jan 10, 2013 @ 12:00pm 
I assume there is no need to adjust your firewall. This is an unusual issue that many people seem to have now - the game worked fine the other days for me and all others too. There is probably something wrong on SOE's side. Looks like people are communicating with them about it. Let's be patient now.
[GB]Alarsyo Jan 10, 2013 @ 12:22pm 
probably server problems, i'm getting the same issue... :/
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Date Posted: Jan 9, 2013 @ 3:46pm
Posts: 31