PlanetSide 2 > General Discussions > Topic Details
CoioTe_BH Nov 28, 2012 @ 5:00pm
Keep crashing...
playing for 20 minutes and got 2 crashes already....

hd 5770
phenom x4
asus m4a785

any advice?
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[29th] Augustus Nov 28, 2012 @ 5:09pm 
See if you have a 32-bit operating system. The game is optimized for 64-bit and I know people who crash with 32 often.
Zeriu Nov 28, 2012 @ 5:26pm 
It's the new update. They have said to have fixed the crash that was put out with the new patch but id have to say that was false. Game still crashes after the new patch. It crashes on me all the time now when it used to never crash.

I am running windows 7 64bit, Intel i5-2500K CPU, AMD 6870 Black Edition, 8GB of 1600mhz RAM.
Baghdad Brad Nov 28, 2012 @ 5:30pm 
1. Make sure your graphics driver is up to date.
2. Run DirectX Diagnostic tool by typing "dxdiag" into an explorer address bar. Look for errors, etc.
3. Make sure you have at least 1.5 times the amount of RAM you have empty on your harddrive for your page file (I would think at least 4gb free space minimum). Of course you need to have a page file enabled too...
4. As soon as it crashes, check temps on your hd, gpu, and cpu. Phenom 4 should run below 65c, not sure about your gpu or hd. Of course all acceptable temps are relative to specific models anyways.
5. Try shutting off startup programs using msconfig. Force non-essential programs and services using taskmanager before you play.

Just a few ideas... real problem could be a million different things.
darkninja105 Nov 28, 2012 @ 5:38pm 
all my stuff is good. after the update its all ♥♥♥♥ed up i cant even launch it
CoioTe_BH Nov 28, 2012 @ 5:41pm 
mine is a 32 bit system....should be it :(
Quinnsg TE Nov 28, 2012 @ 6:15pm 
i hit 98 and then it says planetside 2 has stopped working any help
whispa Nov 28, 2012 @ 6:35pm 
my game never crashed before the last update, now i get the planetside2.exe has stopped working message every 2 to 3 hours of play :( win 7 64bit
[NCE] Creepy6Ninja Nov 28, 2012 @ 6:42pm 
I just ate a burrito.
Decimos [54th] Nov 28, 2012 @ 6:46pm 
Originally posted by creepy6ninja:
I just ate a burrito.
What kind of burrito? :o
a nice cup of tea Nov 28, 2012 @ 6:50pm 
Try disabling your antivirus (I use AVG) for 5 minuets, just long enough to get into the game.

I was having a G37 error for a while and doing the above fixed it, and no longer even need to disable AVG at all now.
sidewu Nov 28, 2012 @ 7:10pm 
It crashes more often since the today's update. It is not my hardware.

3570K @ 4.2
7970 GE Edition
MSI Z77 Mpower
8GB Crucial ballistix 1600
Win 8 64
^1Pe^7nz Mar 27, 2013 @ 8:57am 
well i had the memory leak and flickering screen that eventualy lead to a crash, so i downloaded a program called CleanMem 2.4.3 installed it, "it´s free by the way" and memory setup just accept all by pressing next. Now no more memory leak or flickering, or even a crash in a week now. I`m on Win 7 64 bit, 6gb of ram, gtx580.
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Date Posted: Nov 28, 2012 @ 5:00pm
Posts: 12