I just wanted to include this FAQ (the same one that's on the site[www.homehorror.com]
) for those experiencing issues with the game.
We've only encountered a few specific issues that folks seem to repeatedly report. Some are Game Maker-related (what Home was created in), some are just bugs we're looking to fix, and some are oddballs we can't quite figure out.
Still, give this a look before you post a question to see if it helps. As always, email us at http://mailto:firstname.lastname@example.org if you do have an issue, so we can track the problem and respond accordingly.Q: How do I save in the game?
As of v1.3.3, Home now features an auto-save feature. The game will save automatically at a few key points throughout the game. When you exit the game, it'll let you know what it will remember for you.Q: My controller isn't working! (v1.3.2+)A:
Home officially supports the Microsoft Xbox 360 controller and (theoretically) Xinput-compatible devices. Answer the following questions first to see if this fixes anything:a)
If you plug your gamepad in and play Home, do you see on-screen prompts for the controller or for the keyboard? (e.g. "Press [A]" or "Press Space"?)b)
If you quit Home, unplug your controller, and launch the game again, can you play with keyboard controls?c)
If you have any keymapping software (JoyToKey, Xpadder, etc.) installed, please disable or uninstall it, and see if that worksd)
As always, update your drivers. Microsoft's official Xbox drivers are here.Q: Where is my Steam manual?
Check the right-hand-column on the Steam store page; click on "View the Manual" to get the PDF. Alternatively, you can right-click on the Home icon in Steam, choose Properties, and find the link there.Q: The game isn't loading sound. What do I do?A:
A few people with Asus sound cards in Windows 7 are experiencing this issue. We've been told one of these two options should work:
1. Try right-clicking the Home executable, and choosing "Run as Administrator."
2. In the Asus driver menu, you must turn off the "Xear 3D" and the "SoundRadar" modes. (Submitted by K4on)
Another user notes: "I had the problem when using the Dolby effects processor with the Xonar features apparently turned off. You can only run one or the other but it seems leaving the Xonar settings turned on while using the Dolby processor also prevents Game Maker from detecting the audio device."Q: My game freezes after my screensaver kicks in (Windows Vista)A:
There is a bug with Game Maker games that can cause this in certain versions of Windows (specifically, Vista). While there isn't a fix for this, if you please turn off your screensaver before playing, you should be okay.Q: When I try to start Home, I see the error message "Floating point division by zero."
A:[/b] This seems to be an issue with 32-bit copies of Windows (XP, Vista, 7, Server and Server 2008) that have had the Physical Address Extension (PAE) patch of SP1 installed. You'll need to use a non-patched version of Windows.Q: The game freezes or crashes when I move up the watertower, or when I make a choice in the basement (v1.3.1).A:
There's a bug that we are going to address in the next update.Q: What is the code to the safe?A:
You might want to check that fancy PDF manual you got with the game.... or, maybe the internet can help.[www.homehorror.com]