Game crashes after the final movie

[Ryu (Rawr a Dragon!)]

As soon the credits starts, the game crashes to desktop or freezes with Hardboiled face in the middle of the screen.

[Derrick.RatloopAsia]

Początkowo opublikowane przez Rawr(trading for Duels):

As soon the credits starts, the game crashes to desktop or freezes with Hardboiled face in the middle of the screen.

Hello Rawr, i need more information in order to solve this problem. Can you try opening the credits in the main menu and see if your credits will works? Since your game work all the way to the end i suppose there isn't any problem with your computer specifications. How about the sound? Does it still plays while crashing?

[Ryu (Rawr a Dragon!)]

Początkowo opublikowane przez Derrick.RatloopAsia:

Początkowo opublikowane przez Rawr(trading for Duels):

As soon the credits starts, the game crashes to desktop or freezes with Hardboiled face in the middle of the screen.

Hello Rawr, i need more information in order to solve this problem. Can you try opening the credits in the main menu and see if your credits will works? Since your game work all the way to the end i suppose there isn't any problem with your computer specifications. How about the sound? Does it still plays while crashing?

Now the problem has changed, it doesn't show the Hardboiled face in the middle of the screen when it crashes or freezes after beating the game, but it goes straight to the begining of the chapter 15 after the final movie ends.
Here are some screenshots:
http://steamcommunity.com/sharedfiles/filedetails/?id=137728065
http://steamcommunity.com/sharedfiles/filedetails/?id=137728072
Oh and the credits now works if I access them via menu. Some weeks before, the game would freeze with the Hardboiled face after the final movie, without music or sounds.
Edit: it happened again, here is the screen shot:
http://steamcommunity.com/sharedfiles/filedetails/?id=137730946

[Derrick.RatloopAsia]

Thank you for the detailed information. I will let the development team know and get it fixed as soon as possible. I will get to you again when it is fixed or if i have any more information i need from you. Thank you.

[thuumb head]

I have the same problem. After the owl alien cutscene it gets stuck on a loading screen. Only option is to end the game process. Is there more to the game I'm missing? Would like to finish it! Thanks!

[Derrick.RatloopAsia]

Hi Urban, Thanks for the support, i have filed this problem to the developers already and they are going to fix this problem.

[METASIMO]

having the same problem. after the last scene, the game just keeps loading and showing the loading screen.

[Derrick.RatloopAsia]

Hello peeps! While the development team is working on this issue, we had a problem.... We can't managed to reproduce this problem on our machines. I would like to have some info on the specification of your machine(PC). Hope to get all your replies ASAP! We are lunching a patch fixing all the problems soon!!

[Ryu (Rawr a Dragon!)]

My system information:
Processor Information:
Vendor: AuthenticAMD
Speed: 3013 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Unsupported
SSE4a: Supported
SSE41: Unsupported
SSE42: Unsupported

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: LogMeIn Mirror Driver

DirectX Driver Name: nvd3dum.dll
Driver Version: 7.1.542.0
DirectX Driver Version: 9.18.13.1407
Driver Date: 22 May 2006
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 260
VendorID: 0x10de
DeviceID: 0x5e2
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1440 x 900
Desktop Resolution: 2806 x 900
Primary Display Size: 20.00" x 12.52" (23.58" diag)
50.8cm x 31.8cm (59.9cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 309 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Altavoces (Dispositivo de High

Memory:
RAM: 12285 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: Undetermined
Total Hard Disk Space Available: 953866 Mb
Largest Free Hard Disk Block: 379097 Mb
OS Install Date: dic 31 1969
Game Controller: None detected

[thuumb head]

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
System Manufacturer: Apple Inc.
System Model: iMac12,2
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 20480MB RAM
Available OS Memory: 16384MB RAM
DirectX Version: DirectX 11
Card name: AMD Radeon HD 6900M Series

[Sukhoier]

Same has just happened to me (to be more accurate, 'End crash example 3', according to Rawr's pictures up there). In my case, I can't even watch credits through the menu access, at least for this time I've tried. Hardboild's face with those red rays spinning around, that's all I get in the end. Last saved checkpoint seems to be at Chapter 15 beginning too. And the two last movies are still locked, not really sure if they both are related to the Co-op campaign or just due to this issue. These are my laptop main specifications:

Operating System: Windows 8.1 64-bit
System Manufacter: Medion
System Model: Erazer X7821 (MD98244)
Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40 GHz
Memory: 16384 MB RAM
GPU: NVIDIA GeForce GTX 680M

If you need any further information, please ask for it. Thanks.

[Hansen.Rocketbirds]

Hi Dany, this has been "fixed" in a kinda sloppy way. For the Windows version has a patch that fixed this is problem for normal mode but not hard mode. Try seeing if there is an update for the game in steam menu.

The other thing is I'm not sure if there are issues with Win 8.1. Win 8 wasn't out yet when this game was launched - I've asked on another thread but everyone says they are not having problems.

Lastly there are 3 movies in co-op I can't remember if they were all in the unlockable archieve. One was at the start and the other 2 late in the game.

[Sukhoier]

OK, thanks Hansen, I'll check it out. However, I'm on hard mode >_< I'll Google a little too, we may find some info there. If not, well, I'm not really missing anything as the "freeze" comes after the final movie and it doesn't affect Steam Achievements either. I'll post any news!

[Sukhoier]

Ah, I forgot, I saw that thread you created about Windows 8.1 problems. I was about to post some days ago when I wasn't able to play with the 360 controller. It worked fine while being on menu, but once I started the game, an error message asked me to connect a valid 360 controller. Not to say, mine is original, and I tried it by changing USB port, reinstalling drivers, and even with another controller. I had also changed Player 1 control to Controller instead of K/B, but it was not working. But... eventually, it fixed itself, I simply started the game as I had done some times before but this time no window appeared, and it hasn't for now. Strange thing...

[Hansen.Rocketbirds]

@dany yeah this hasn't been fixed on hard mode *grumble* hopefully they will update a fix for that sometime. Yeah the game isnt garunteed to work 100% on Win 8.1 mainly because its was out before Win 8.1. Not sure if there are plans to do an update for that - it really depends on our Steam publisher really.

[Faqew]

I also do have the end crash like in example three. I also played on hard mode. Any new information? I'm on Windows 7 64bit, i7 2600k, Gigabyte GTX 970 G1 Gaming, 8GB Ram. The achievement for beating the game popped up, but I can't see anything since its stuck loading.