C9 > General Discussions > Topic Details
LazyJones Aug 3 @ 10:51am
Who's in charge?!! - Account linking confusion.
What the actual hell is going on?

Here's what I expect:
1. Click the shortcut on my desktop
2. The game client starts up
I can then login and play.

Nope.

I get a screen that claims I have to link my Steam account with my Webzen account.
O-kay... I enter my webzen login details. Doesn't get linked. I get sent to a different page telling me to use a login from either Webzen or gPotato. Not very well-written. I'm confused.

I click the gPotato link and enter my gPotato login details. Same username.
It claims I have to change my username, despite having that username on both services. Great. Not liking it, but I change my username. It appears to consolidate my webzen and gPotato account under the new username. Great - I now have a gPotato email associated to my webzen account. Yay!

O-kay.

So back to linking this consolidated account with my Steam account.
No go. "Error Code 91306" - "An error occurred while registering your information. Please try again."
I try again a couple of times over a few hours. Still the same message.
I then attempt to create a new free Webzen account from the same page.
No go. "Channeling partner account information is not valid".

FFS!

If you wanted to tick me off, good job.
Seriously, what were "you" trying to accomplish? Because you didn't! - And who ARE "you"? Who's running the game? Who did this, and why? And who handled it (poorly)?

Where do I contact Customer Support? Steam? Webzen? gPotato?
Last edited by LazyJones; Aug 3 @ 10:57am
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LazyJones Aug 3 @ 11:11am 
Problem solved bypassed by starting the launcher in the Steam\steamapps\common\C9 folder. All characters are gone though.
Last edited by LazyJones; Aug 3 @ 12:22pm
Aboddon-The Destroyer Aug 24 @ 7:23pm 
-.- same problem.. i simply gave up (used stupid amount of time on the game before but can't be fcked to try and get it to work again... moronic webzen)
Shiroi Akuma Oct 8 @ 4:06am 
same here. I ran this game once and played it. It was so awesome! But they don't care much about this game and they don't fix these problems :(
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