Atlantica > General Discussions > Topic Details
Dashing McGorgeous Jun 8, 2013 @ 9:27am
DO NOT PLAY THIS GAME
This game is a fun game with a refreshingly new outtake on the MMORPG seres, that being said they will take your money and DO NOT GIVE TWO ♥♥♥♥♥ ABOUT YOU. I recently had all my gear stolen. I submitted a ticket and with it all the evidence and items that wetre stolen. They literally just had to check my evidence and they could totally see that all my items were stolen.

TWO FREAKING MONTHS LATER: No reply from CS department and my tickets remains as a "Work in progress"
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UpChucked Jun 8, 2013 @ 1:05pm 
All F2P MMOs are out to take your money.. Atlantica Online is no different, but it's not as pay to win as most people think. That only relates to end-game content for the most part, and end-game PvP. And even then, those people probably spent a good chunk of $$$ and or lots of time playing and leveling. You do not need to spend money to play through most of the content in this game. As for the ticket, that's Nexon for you. They're notorious for having crap ticket times and mediocre-at-best customer service. Hope you get your gear back eventually.
Dashing McGorgeous Jun 8, 2013 @ 5:24pm 
For the early levels you can seriously powerlevel and own pvp if you IM, later levels it does not matter nearly as much with the TBS system and the Skirmish rewards at higher levels. 1b at lvl 60 is an INSANE amount of money while 1b at 140 is not that much. 2 months for a ticket though? that is downright disrespectful.
xkenoonx Jul 3, 2013 @ 12:36pm 
Originally posted by Dashing McGorgeous:
This game is a fun game with a refreshingly new outtake on the MMORPG seres, that being said they will take your money and DO NOT GIVE TWO ♥♥♥♥♥ ABOUT YOU. I recently had all my gear stolen. I submitted a ticket and with it all the evidence and items that wetre stolen. They literally just had to check my evidence and they could totally see that all my items were stolen.

TWO FREAKING MONTHS LATER: No reply from CS department and my tickets remains as a "Work in progress"

So a few bits of data were stolen from you.....get them back. Not every F2P game has every item locked for microtransactions, in case you didn't know that.

Whining won't get you anywhere, though.
miss futa Jul 12, 2013 @ 1:20am 
Wait so the message from "R33A1 AD/\/\IIN 33333" sent in game trade channels could be a scam? Thanks for the warning.
angryproductsinc Jul 13, 2013 @ 1:59am 
They may make great games - but if your account is ever hacked - they will never even bother to respond. I have a ticket that is over 6 months old, that they never respond to because they don't want to be bothered.
angryproductsinc Jul 13, 2013 @ 2:00am 
Originally posted by Miss Futa:
Wait so the message from "R33A1 AD/\/\IIN 33333" sent in game trade channels could be a scam? Thanks for the warning.

The company that made this game was hacked in 2012, Similiar to what happened to Sony, and they lost a lot of people's account information.... fyi... :P
YoukaiZone Jul 15, 2013 @ 9:57am 
Most Customer Support for free to play games are run by bots and send out automated messages, so even if you do get a reply I doubt it'll be helpful. Good luck though.
oldman Oct 31, 2013 @ 8:44pm 
game turns pay to play normally, once your licenses expire, at lvl 90+ you need rather good gear to survive mobs, lots of gold for b+ mercs, and finally... transportation is a big, you don't pay for licenses? WALK FOR 10+ minutes!... Trust me when I say you will be walking ALOT without licenses, many "quests" revolve around travelling to different cities, to exiting and reentering a dungeon, from the lowest level to town :I
ObiZero Dec 10, 2013 @ 2:31pm 
this is kind of a pay to win game I gotta say. i was level 50 and I wanted powersaw character so i just bought the levels up to 100 on my main to unlock powersaw. it wasn't really that expensive either like $20-30 cant remember. its been a long time since i've last played the game it may have changed since then.
Dashing McGorgeous Dec 10, 2013 @ 2:40pm 
Its still pretty much the same, at least was when I played. The events are nothing more than ploys to squeeze more money from you now. Oh and still no ticket reply.
-RB- OMFGNinja Dec 11, 2013 @ 9:27pm 
This is highly pay to win. All mercs grade B and higher are highly expensive. To get the income to afford them you need to spend real money or already be 120+ to make enough $ from TBS. Even after finally getting the merc you want or need, you still need skill books, and crystals to upgrade them which could cost several billions total. A level 20 upgrade for a merc who uses multi-hued soul crystals costs 500m. Then doubles at 50 and 80 and so on. You need so much $ in this game and unless you already spent a large amount of money and can solo TBS on 4 man mode on dungeons 120+, you will not get very far. Getting $ is not easy until 120 + and you need the right mercs as well.
spectre_of_woe Mar 24 @ 7:31am 
Glib answers aside, poor customer service is poor customer service, and reflects badly on any game.

I played this a long time ago; the turn based combat was pretty fun, at first. I gave it up when I realized that I wasn't just expected to pay for items, I was expected to pay for a box that might contain those items, but probably won't, as if my gear was being rewarded by some casino. And the fact that I ran around the countryside leveling up and meeting new enemies and npcs, but couldn't find any woman in the game who wasn't wearing some form of bikini, which seemed really shallow.

But it's been years since I tried it out. I was thinking of installing it again, to see if anything had changed. I don't want to mess around with crappy customer service if anything goes wrong, though. I'll find some other game with turn based combat.
Last edited by spectre_of_woe; Mar 24 @ 7:39am
Dashing McGorgeous Mar 24 @ 2:35pm 
http://i.imgur.com/8rAdG2B.jpg

date Created is when I submitted the ticket, the last updated is when they finally got around to responing to the ticket. Yes thats OVER 9 months later did they finally respond. So yea, their customer service SUCKS bigtime. Oh and what was the issue? Someone stole all of my gear. Yup. Their response was literally to submit a new ticket. Dont play the game its just a money grubbing game and nexon doesnt give 2 ♥♥♥♥♥ about its playerbase. :/ sad really. Ndoors was really good to us before nexon bought the game.

Just wait for Blade and Soul to come out and play that instead. xD
buchecker Apr 18 @ 7:26am 
You should rephrase your Thread Title. Play this game but dont pay a dime. And the P2W aspect only applies to PvP (which is a minor aspect). I have a lev 146, 139, 139, 138 and i have paid 10$ for a class change and can do all quests just fine.
Spare Change May 1 @ 6:20pm 
You are an idiot you werent force to pay for items ingame yet you made a stupid choice to do that.
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