Atlantica > General Discussions > Topic Details
NaughtyTouch Feb 28 @ 3:59pm
Auto lock account to steam.
So I play long ago, saw it on steam and decided to download. long story short, my account is locked in with steam and i cant remember my secondary password in game. I feel i will never recieve email from nexon to reset it. Anybody know how to release lock. Do i have to uninstall game and delete from steam folder or what here.
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Triton Jun 23 @ 9:49am 
(Little late but a warning for people that follow) The problem is the nexon email for resetting the password gets blocked by most email services. I kid you not I contacted support for the same reason almost. I couldn't remember my secondary password. To my surprise support can not reset a secondary password. The advice they gave me is use another email account. I ended up having to setup a hotmail account because gmail would not receive the reset email for secondary password.
NaughtyTouch Jun 28 @ 8:55am 
I enjoy having one email, and one steam account. Customers should not have to work harder than the company providing a service. Once people consumers as a whole relize this fact, companies will begin providing customer service over greed. I'm unhappy that you had to go through all this, but enjoy yourself and this game because it is pretty fun.
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