Brix0201 Jun 5, 2013 @ 5:22pm
I keep getting mssive lags on SC!!! Please tell me anything to reduce it!! ANYTHING!!! PLEASE HELP MEH!!!!!
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ST_Team Jun 5, 2013 @ 9:53pm 
All right, let's take a look at this.
Problem with lag is usual for the players, who run the game through routers. In the game directory you can find con_tester folder, which contains the program, checking if everything is all right with your connection. If there are some error in the logs of this program, please contact our support team or post a bug in Bug report section of the forum!
Brix0201 Jun 6, 2013 @ 6:14am 
I am using a mac can you please tell me where that exactly is?
ST_Team Jun 6, 2013 @ 6:26am 
Ok, you should have told it earlier - mac doesnt support this kind of testers. Please, contact our support team, they will need your game.log file (you can find it here: /Users/***/Library/Application Support/StarConflict/) and detailed desription of the problem.
Brix0201 Jun 6, 2013 @ 6:28am 
how do i contact your support team an send the file to them?
Brix0201 Jun 6, 2013 @ 6:31am 
theres are my specs btw

Model Name: MacBook Pro
Model Identifier: MacBookPro5,5
Processor Name: Intel Core 2 Duo
Processor Speed: 2.26 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 2 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP55.00AC.B03
SMC Version (system): 1.47f2
Serial Number (system): W8002AH966D
Hardware UUID: 628A33F7-A29F-5212-A450-678FC69CCA9C
Sudden Motion Sensor:
State: Enabled

is it just my mac or is it the game?
ST_Team Jun 6, 2013 @ 6:41am 
You can do it from the game:
Click on a big question mark in the upper right corner of the screen and you will see a 'support' button in the menu there.
Or just follow this link[]. =)
Brix0201 Jun 6, 2013 @ 6:45am 
Brix0201 Jun 6, 2013 @ 6:59am 
one more quick question SC_Team i am sorry i am new to the forums should i submit a ticket because the file attachments does not accept files ending with .log
Kieran96336 Jun 6, 2013 @ 9:38am 
You can just change the file extension from .log to .txt. That should be ok to send if I remember correctly.
jcwolves Jun 6, 2013 @ 11:10am 
make sure nothing is running in the background also...
Brix0201 Jun 6, 2013 @ 3:09pm 
ok thanks everyone!!! :D
ST_Team Jun 6, 2013 @ 9:29pm 
Thank you,
If there are some other questions - do not hesitate to ask them )
SemperFi Jun 6, 2013 @ 11:53pm 
deadeyemav Jun 8, 2013 @ 9:35am 
for lag issues i tend to find a DNS flush and disableing any connection dependant programs (skype, TS3, RC etc.) also try running Game Booster and remember when all else fails DL the game you want external of steam and if you must run steam then do so in offline mode

i5 3570K 3.8GHz
16GB corsair VENGEANCE 1600MHz DDR3
GTX 670 OC 2GB
Z77X-D3H mainboard
2X sata3 SSD (120GB and 250GB)
Last edited by deadeyemav; Jun 8, 2013 @ 9:38am
ZombieTim Jun 9, 2013 @ 4:31am 
That helped
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Date Posted: Jun 5, 2013 @ 5:22pm
Posts: 20