Spirits > 综合讨论 > 主题详情
isanvicente 2012年9月6日上午2:06
cannot install the game
i am trying to install the game on steam it cannot be installed
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andreaszecher  [开发者] 2012年9月6日上午4:16 
Sorry it's not working. Could you let me know what the exact error message is, and what computer specs you have?
isanvicente 2012年9月6日上午5:38 
is not a problem of the specs as i have tried in two completelly diferent computers and cannot be installed. it only appears a window it says preparing Spirits to install and nothing happens
andreaszecher  [开发者] 2012年9月6日上午7:30 
What OS are you using? Windows 7, Vista, XP, Mac OS X Lion?
Mr.[Саня]Pandaaa 2012年12月25日上午8:01 
on the game's page it says that already have one and can play. i pressed "play" button and nothing happend! there are no game in my library. (i'm sorry for my english)
BlackMarketBeagles 2012年12月25日上午8:04 
I am having a similar problem. I have purchased the game but it does not appear anywhere in my library including the downloads section. The game's page recognises that I have bought the game but when I click to play it nothing happens. I'm very glad it isn't just me having this issue, makes me feel less like I've done something silly.
Eastshore 2012年12月25日上午8:18 
You're not alone BlackMarket. I'm having the same problem
Trashware 2012年12月25日上午8:54 
When I try to install this game on my Mac it tells me I have no internet connection (which I have, as I am able to post this comment). And when I try to open the steam support page it won't open. Could it be a server issue or something?
andreaszecher  [开发者] 2012年12月25日上午9:02 
If you have problems installing/starting the game, please try to restart the Steam client. If that does not help, please email us at support@spacesofplay.com with a detailed description of the problem and what kind of hardware you have. That makes it easier for us to help you.
Mr.MxPwR 2012年12月25日上午9:19 
Having the same problem: bought it today and it does not appear in my library. Even though the shop page recognizes that i have bought it already.
Gmonkey 2012年12月25日上午9:22 
引用自 BlackMarketBeagles
I am having a similar problem. I have purchased the game but it does not appear anywhere in my library including the downloads section. The game's page recognises that I have bought the game but when I click to play it nothing happens. I'm very glad it isn't just me having this issue, makes me feel less like I've done something silly.

im having this same problem with this game and i just brought terraria what is doing the same thing, alot of people are not having games showing in there library
godsarmy 2012年12月25日上午9:30 
I am having the same problem. I hope it can be fixed soon!
andreaszecher  [开发者] 2012年12月25日上午9:31 
Gmonkey, thanks for confirming that it's a Steam issue. I assume they should be able to sort it out soon.
Cryp2nyte 2012年12月25日上午9:46 
I'm having the same problem. Steam game list I could see in the workplace that are installed on the computer. But when I came home did not have on my list of games
Cryp2nyte 2012年12月25日上午10:09 
Problem solved.. And Great game =)
godsarmy 2012年12月25日上午10:48 
How did you fix the problem!
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