Brandon (Banned) Sep 30, 2012 @ 9:07am
How do I get a refund.
I paid money because I thought this game was finished. It clearly is not. There was nothing indicating this on the store page.

I feel as if I've been cheated. I'll be happy to buy it when it is done, but until then, how do I go about getting my money back?
Showing 1-15 of 266 comments
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Tleno Sep 30, 2012 @ 9:09am 
What's the point of getting a refund and buying it back when it gets immproved?

Anyways, if you want a refund, you can always contact Steam tech support and give a good reason why you want a refund.
Destroid Fox Sep 30, 2012 @ 9:16am 
I kind of agree with Tleno on this one. That's kind of an oxymoron. But beyond that, it clearly stated "Version 1.0 is finally available on steam" in the video. That alone made me believe that it was a "finished beta" which just means that it's still being worked on and not 100% yet.

But yeah, issue a support ticket and if they are in a nice enough mood, congrats.
Last edited by Destroid Fox; Sep 30, 2012 @ 9:16am
danly Sep 30, 2012 @ 9:23am 
How is it unfinished? Seems pretty damn finished to me.
skull037 Sep 30, 2012 @ 9:25am 
Originally posted by danly:
How is it unfinished? Seems pretty damn finished to me.
ALOT of bugs
Brandon (Banned) Sep 30, 2012 @ 9:26am 
Because it has been in development for over a decade, and I'm not convinced it will ever be in a form that is playable. And I'm not interested in hunting around for a mod that makes it playable, I want a game that I can buy and play, like every other game on Steam.
Brandon (Banned) Sep 30, 2012 @ 9:30am 
Okay, I emailed customer support explaining how this developer is cheating his customers, and that they should remove the game from the store. I advise everyone else to do the same. Thanks!
CTi flauxhawk Sep 30, 2012 @ 9:39am 
Hi Brandon, I know how you feel. I felt the same way when I first played the game. I couldn't stand the controls, for one, and I was EXTREMELY frustrated. May I suggest giving it another shot? I did, and I've come to enjoy it immensely. There are plenty of mods out there that freshen up the game, especially faction mods. Yes, the AI can be silly, and the game IS buggy as hell, but if you give it a serious shot, I think you might find a hidden gem.

I was pretty f**kin' ♥♥♥♥ed when I first played it as well. In fact, you can find another discussion that I started where I recommend against purchasing it. I recant.
Penguinlord Sep 30, 2012 @ 9:41am 
I don't really find the bugs that intrusive. They're less frequent than the ones MW3 had on the day of launch.

Also, Terraria had a bunch of bugs on the day of launch, nobody really cared. Why is this game any different?
Penguinlord Sep 30, 2012 @ 9:42am 
And as to what CTi said, I suggest the Reloaded mod, which completely overhauls the game, if you really, REALLY hate everything about the vanilla game.
Brandon (Banned) Sep 30, 2012 @ 9:43am 
I've never played Terraria, but if it's as bad as this, I would complain in that forum as well.

Like I said, I'm not interested in hunting for a mod that makes this game work. A working game is the developer's job, not mine. That's what I paid him for. If I have to make the game work, than he can pay me.
Skeeveo - sail away Sep 30, 2012 @ 9:59am 
Compared to what this used to be its sure as hell finished to me, its got bugs, every game does. Don't go whining about a refund
Brandon (Banned) Sep 30, 2012 @ 10:03am 
I'm not complaining about the "bugs". I'm complaining about this game not being done. I don't mind a few bugs as long as I can actually play the game. The mechanics and AI are broken.
camoir Sep 30, 2012 @ 10:14am 
some of the game modes work fine,
it isn't finished
but it is playable
Brandon (Banned) Sep 30, 2012 @ 10:23am 
I can move the cursor around in Notepad, so I guess that's a playable game too. I find it preferable to Cortex Command, as there's less frustration involved.
zurator Sep 30, 2012 @ 10:37am 
Stop yelling like a ♥♥♥♥♥♥♥♥ monkey and give some constructive criticism instead.
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Date Posted: Sep 30, 2012 @ 9:07am
Posts: 266