Véro Nov 29, 2013 @ 7:08pm
Just purchased the game, it crashes on me.
Hihi. So, here is the message I get when I attempt to load the game:

I'm sorry, but an uncaught exception occurred.

After initialization, but before game start.
error: Failed to find display resolution: 1024x640x32

-- Full Traceback ------------------------------------------------------------

Full traceback:
File "/Users/jessica/Library/Application Support/Steam/SteamApps/common/Analogue A Hate Story/Analogue.app/Contents/Resources/autorun/renpy/bootstrap.py", line 296, in bootstrap
File "/Users/jessica/Library/Application Support/Steam/SteamApps/common/Analogue A Hate Story/Analogue.app/Contents/Resources/autorun/renpy/main.py", line 346, in main
File "/Users/jessica/Library/Application Support/Steam/SteamApps/common/Analogue A Hate Story/Analogue.app/Contents/Resources/autorun/renpy/display/core.py", line 1149, in __init__
File "/Users/jessica/Library/Application Support/Steam/SteamApps/common/Analogue A Hate Story/Analogue.app/Contents/Resources/autorun/renpy/display/core.py", line 1357, in set_mode
File "/Users/jessica/Library/Application Support/Steam/SteamApps/common/Analogue A Hate Story/Analogue.app/Contents/Resources/autorun/renpy/display/swdraw.py", line 761, in set_mode
error: Failed to find display resolution: 1024x640x32

Darwin-13.0.0-x86_64-i386-32bit
Ren'Py 6.13.11.1715
Analogue 0.0

I am using an early 2013 15" Retina MacBook Pro with 250GB Hard drive space and 8GB of memory. I am running Mac OS X 10.9 and I just bought the game today. I tried verifying the files and they don't verify. I deleted the files and attempted to download the game again to no avail.
Showing 1-14 of 14 comments
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echo_20 Dec 4, 2013 @ 11:36am 
download latest video drivers, try to change desktop resolution. Game support only 1024x600 and (maybe 1024x768 ?)
7sigma Dec 6, 2013 @ 5:12am 
I`m having the exact same problem, and I have the same Macbook model. Seems to be a problem with display resolution, probably related to Retina displays.
Véro Dec 6, 2013 @ 11:07pm 
Originally posted by echo_20:
download latest video drivers, try to change desktop resolution. Game support only 1024x600 and (maybe 1024x768 ?)
My computer is running the latest software and I get the same problems. :(

The software developer has told me that I need to select the option "run in lower resolution" on the application menu... and it still crashes.
echo_20 Dec 8, 2013 @ 10:56am 
Véro Dec 8, 2013 @ 7:30pm 
... To?
Véro Dec 8, 2013 @ 7:39pm 
Okay, so I went to Préférences Système => Moniteurs and then, under Résolution and À l'échelle, I selected Police plus grande. Didn't work.

It DOES work, however, if you select the option between Police plus grande (English speakers, this is the size furthest to the left) and Optimal (Retina), the size in the middle. It does not work at any other size.
Last edited by Véro; Dec 8, 2013 @ 7:41pm
7sigma Dec 9, 2013 @ 4:52am 
That doesn't solve it for me, though. It still crashes at launch. I'm now playing with Parallels Desktop and it works fine there.
echo_20 Dec 9, 2013 @ 9:27am 
try to launch on external display and change in settings resolution to window.
Dante Mar 24, 2014 @ 4:11pm 
It crashed on me too. Its from the steam application's bug that helps cause it to crash. Steam also deleted my save data as for some others I've talked to as well forcing you to start from scratch everytime it does it. I gotten pretty far into it too and no steam cloud don''t help the matter any as well. It used to run just fine though.
Last edited by Dante; Mar 25, 2014 @ 3:51pm
Dante Mar 24, 2014 @ 6:05pm 
71 files failed to validate lol.
kurogetsusai Dec 1, 2014 @ 9:56am 
I have the same problem, but on Ubuntu Linux

Edit: Okay, I just fixed it and now the game works. It's a bug with save files, I don't know what exactly is broken, but if you start a new game, it works.
Last edited by kurogetsusai; Dec 1, 2014 @ 1:57pm
Dante Dec 1, 2014 @ 6:52pm 
Sounds good but who wants to keep starting over just to keep playing it whenever it decides to do it randomly? It hardly seems worth it.
Originally posted by kurogetsusai:
I have the same problem, but on Ubuntu Linux

Edit: Okay, I just fixed it and now the game works. It's a bug with save files, I don't know what exactly is broken, but if you start a new game, it works.
Uutama Dec 2, 2014 @ 10:56pm 
I had this problem as well. What you need to do is go into your games library, right click Analogue: A Hate Story, click on properties, Local Files, and Verify integrity of game cache.
Dante Dec 3, 2014 @ 8:40am 
That wont do much good. Yes it will fix the problem but it will just do it again wiping it out making you repeat the process. They need to get the game fixed or get steam fixed so it don't screw it up.
Originally posted by Uutama:
I had this problem as well. What you need to do is go into your games library, right click Analogue: A Hate Story, click on properties, Local Files, and Verify integrity of game cache.
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