Hero Academy > General Discussions > Topic Details
hubertsng Feb 5, 2014 @ 3:40pm
Freezing and Can't Exit
I'm getting this problems on Windows 7 64-bit. The game freezes. It's uncommon so I'm fine with that. But then when I go to task manager and end the program, it doesn't work. So I go to the process and end the process. Doesn't work either. I can end all other processes and applications. Just not this one. I have to log off or restart to get rid of hero academy.
It's annoying. Please fix.
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Six Okay  [developer] Feb 7, 2014 @ 9:34am 
At what point is the game freezing for you? Is it always doing it in the same place? Same menu? After a specific animation or action? The more info you can give us about the events surrounding the freeze, the better we can help to figure out what's going on.
hubertsng Feb 7, 2014 @ 10:21am 
Originally posted by Six Okay:
At what point is the game freezing for you? Is it always doing it in the same place? Same menu? After a specific animation or action? The more info you can give us about the events surrounding the freeze, the better we can help to figure out what's going on.

no it is just random. The one instance I remember is a wizard attacking and in mid animation, it froze. The other was doing challenges and not online.
Six Okay  [developer] Feb 11, 2014 @ 3:20pm 
That's odd. No old drivers or anything like that? I can't imagine what might cause random freezing issues like that. We don't see that internally here.
hubertsng Feb 11, 2014 @ 3:28pm 
Originally posted by Six Okay:
That's odd. No old drivers or anything like that? I can't imagine what might cause random freezing issues like that. We don't see that internally here.

Well I have a Mobile Intel Graphics Family 4 Chipset or whatever it's called but I have the most recent drivers installed. I checked for mots recent drivers on three different things (driver booster, windows update, and intel driver utility)
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Hero Academy > General Discussions > Topic Details