FAQ and Troubleshooting

[[Muse] bluewyvern]

Many general questions and steps for troubleshooting common problems are addressed in our FAQ, which you can find here: http://gunsoficarus.com/faq/

If you have a question that we didn't cover, or a solution that's not included here, please let us know!

[TheWoodMaker]

Hey

When i open Guns of icarus it comes up with this : Crash_2012-11-24_190216
Can you help me. i reinstalled the game but it still doesn't work

[{Fp} Royal Espionage]

I was wondering if, for the practice mode with bots, although the other ships don't have captains, do they move around, or are they just stationary targets?

[[Muse] Bubbles]

For practice mode, just stationary targets for now. We're planning to expand that and add more tutorial, but it's taking a bit of time. Thanks!

[Bono]

May I play in this game on laptop with internal video card?

[[Muse] Bubbles]

Hi IE, integrated card will pretty much fall below our min spec, so it'll be tough. I wouldn't recommend it. Depending on what card, it might be playable with all the settings turned down and no apps running in the background, but it may be a choppy and low fps experience.

[indio68]

Hi, i played a bit GOIO but there are some things that i don't understan\like:
- why i must continue cliking on object for repair ?? or buff?' this isn't an H&S, let us just Hold mouse button , pls...it's insane.
- sounds not synchro with animation\1shoot,etc.
- at start up, many many glitches, sometimes spawning on object and taking dmg to ship
- experience and upgrade aren't clear at all!! we can't upgrade what we want, right? if i undersatand correctly..level is a matter of "achievment", like win 2 games, win on thsi map..am i right?
no customization at all so?
- this game need a single player like the good Project Nomads had..

[phects]

I bought the game a few minutes ago, but it does not seem to run on Linux (despite the OS icon on the Steam shop page). The error shown is "Failed to start game (missing executable)". I also saw this error at other games with pending Linux support. Do I simply have to wait? It's a pity that after buying the game it does not work immediately. I wouldn't have bought it without Linux support.

[[Muse] Bubbles]

@Indio68,
- On repair, you don't have to actually. Click it once and cooldown starts, and you can run around and do other stuff. But when a component is destroyed, then you have to keep clicking to rebuild, but multiple people can join in. Also, hold mouse we talked about and is in the pile of to dos!
- Yeah sometimes there is a client server thing with animation. Noted!
- Hmmm! That shouldn't happen, if you see it in game, can you take a screen shot with you minimap open (m key)? Really appreciate ti.
- Leveling achievements based, and you earn cosmetics unlocks, that's correct. With the different achievements, they are also designed to take you through different loadouts and tactics.
- That's in the works! I think I was mentioning this on another post with you, but we're working on it. It takes a while, but we'll get there.

Thanks!

[[Muse] Bubbles]

@phects, yeah there is a config issue with Linux, really sorry about that. We're working with Steam to sort it out right now. And you should have it shortly. I'll make an announcement as soon as that happens. Don't worry, you'll have the Linux version!
Sorry for the wait. Thanks a lot!

[indio68]

Originally posted by Muse Bubbles:

@Indio68,
- On repair, you don't have to actually. Click it once and cooldown starts, and you can run around and do other stuff. But when a component is destroyed, then you have to keep clicking to rebuild, but multiple people can join in. Also, hold mouse we talked about and is in the pile of to dos!
- Yeah sometimes there is a client server thing with animation. Noted!
- Hmmm! That shouldn't happen, if you see it in game, can you take a screen shot with you minimap open (m key)? Really appreciate ti.
- Leveling achievements based, and you earn cosmetics unlocks, that's correct. With the different achievements, they are also designed to take you through different loadouts and tactics.
- That's in the works! I think I was mentioning this on another post with you, but we're working on it. It takes a while, but we'll get there.

Thanks!

Thanks for answer...yes every time i start a map, after loading level.for a few seconds is all glithed...all char in the same spawn points, sometimes you see yourself in sky falling down.etc..
really wainting for signle advetures mode.

[Chiburger]

I get ctd's roughly every 10-20 minutes. I'm testing lowering settings.

edit: lowering Antialiasing and post processing seems to fix the crashes. This is on an E8400@3GHz and an HD4850.

[Serpent_Master]

As a match progresses, I find myself getting unable to enter a station, I can stay at helm/guns for maybe a second before I get kicked to the deck. I'll have been able to enter it at the beginning of the game, but then...

This is really frustrating, as it means I end up being unable to contribute to the game, or I'm forced to play engineer.

Are there any known fixes for this?

[T1D251.hu]

@Serpent_Master If you are playing as an engi then deal with it .. known fact: playing as an engi its means that you are fixing things .. sure you can use gun/helm but if a gunner/captain decides to use it too then an engi is no longer allowed there .. this is for balancing... cos gunner is at the guns, and captain is at the helm.

[[Muse] Bubbles]

@Serpent_Master, if for helm, you may have been kicked off by a captain, but if this is not the case, we definitely need to take a look for you. If you can email us at [e-mail] with your specs (cpu, gpu, ram, vram, OS) and your log:
C:\Program Files (x86)\Steam\steamapps\common\guns of icarus online\GunsOfIcarusOnline_Data\output_log.txt
That would be great, and we'll take a look for you asap! Thanks so much!

[DA2Z]

Great game so far apart from the waiting to start, sometimes 1 second on the countdown timer lasts up to 10!!!