ryancn May 10, 2014 @ 10:28pm
Login Failed?
I'm not sure if this is where I should be asking this, but I bought this today and have had tons of issues getting to the menu. I have only succeeded once, and have created my account and played a game. However, I have been unable to connect since. I have tried disabling my firewall, verifying the game cache, restarting steam, and updating my network driver. Is there an update or something going on, or is there something wrong on my end? I really want to play it, and have spent almost 2 hours trying to get it to work.
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ryancn May 10, 2014 @ 10:29pm 
I think this is a given, but I forgot to mention in it the description. The login is repeteadly failing, and cannot connect no matter what I do.
gobbibomb(ITA) May 11, 2014 @ 1:08am 
Loging failing eh? I remember that I was failed 40% times but when start game :S
have you hamachi? try unistall.
Keyvias May 11, 2014 @ 9:37am 
There are a couple things that can cause the issue, if you send us some info we can dig though it.
Can I have you grab your Path Ping, DxDiag, and MSInfo?
If you enter the following commands (on the command prompt) and screenshot the results:
ping game.gunsoficarus.com
tracert game.gunsoficarus.com
pathping game.gunsoficarus.com
To obtain the DxDiag file:
Press Windows Key + R.
Type DxDiag and press Enter.
In the DxDiag window, click Save All Information.
Save this file to the desktop and name it dxdiag.
To obtain the MSInfo file:
Press Windows Key + R.
Type MSInfo32 and press Enter.
In the MSInfo diagnostic window, click File, then Export.
Save this file to the desktop and name it msinfo.

Send those to feedback@musegames.com
Thanks!
ryancn May 11, 2014 @ 1:42pm 
Got it working, found a driver that I needed to update, and that fixed it. Thanks for being so willing to help, though!
gobbibomb(ITA) May 12, 2014 @ 9:26am 
Originally posted by Muse Keyvias:
There are a couple things that can cause the issue, if you send us some info we can dig though it.
Can I have you grab your Path Ping, DxDiag, and MSInfo?
If you enter the following commands (on the command prompt) and screenshot the results:
ping game.gunsoficarus.com
tracert game.gunsoficarus.com
pathping game.gunsoficarus.com
To obtain the DxDiag file:
Press Windows Key + R.
Type DxDiag and press Enter.
In the DxDiag window, click Save All Information.
Save this file to the desktop and name it dxdiag.
To obtain the MSInfo file:
Press Windows Key + R.
Type MSInfo32 and press Enter.
In the MSInfo diagnostic window, click File, then Export.
Save this file to the desktop and name it msinfo.

Send those to feedback@musegames.com
Thanks!
is explain in this video

https://www.youtube.com/watch?v=7HuEwM4nD-g

cercasi itlaiani per clan multigaming attivo al 99,9% contattatemi
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Date Posted: May 10, 2014 @ 10:28pm
Posts: 5