Batman Arkham Origins Offline Save games GONE

[blueNyk]

Hi there.

As you might have already gathered by the title, I have the steam game Batman Arkham Origins (bought it last Christmas Sale). I have been playing in OFFLINE mode ever since I got it. (I don't like having to be logged onto the Internet all the time and I couldn't care less about leader boards and whatnot.) It all worked perfectly until yesterday (last save game was stored on 19th of January). For some reason I can't explain (or no reason at all), the save games I had on my computer are GONE. If I start up the game, all 4 save game slots are EMPTY. Most intriguingly, when I go ONLINE on steam and start the game, the save games are there right as rain.

Alas, entering the games (in online mode) doing some minor things and exiting them again (so they'll get saved) doesn't solve the problem, as soon as I am in off-line mode, the save games aren't there again.

Also, trying to copy whatever game data (ending .sgd) I could find under C:/program files x86/steam/userdata/#random number (user ID)/#random number (game)/remote over to /library/WB games/Batman Arkham Origins didn't yield any positive effect.

Can someone please help me restore the offline save games, so I can continue to play without having to be logged in? Granted, it's not a HUGE problem, but I sincerely LOATHE being told how I am to play (e.g. connected to the Internet, when I only want a solo game experience) by software.

[obsidian_whiskers]

I have exactly the same problem.

After the latest Steam client update on Monday night suddenly a lot of my games can’t find their saves anymore. But this only happens in offline mode and with games that have their saves in the steam userdata folder (e.g. red faction guerrilla steam, kingdoms of amalur).

With Steam in online mode the saves are still found, strangely enough even when I start the game while the internet is disconnected.

So my guess is that the problem must have something to do with some synch errors in offline mode after the latest client update. Before that update everything worked fine.

By the way, I have cloud synching disabled in the steam settings, and windows 7 64bit.

And look at that post a few days ago from the 20th, I think he could have the same problem.
http://steamcommunity.com/discussions/forum/1/622955136053368053/

I have already sent a ticket to support, but you should do the same so that Steam sees that this is not a singular problem.

[# The Joker 6 #]

Hi, I have the same problem, but with the game "Deadfall Adventures". I believe that this problem appears wiht the last Steam client update. I hope a solution with next updates, because now we have the obligation of play online, like it or not...

[harethhmoud]

I have the same problem but it's happening in online mode.

[blueNyk]

Phantastic! Now there has been another update from the steam client and now the save games are GONE in the online mode, too! What the frack, Steam?

[Tev]

Batman: Arkham Origins -savedata is located in

C:\Program Files (x86)\Steam\userdata\<user-id>\209000\remote\

Try to right mouse click the folder, head to Properties -> Previous Versions and see if you can fetch a folder of an earlier date somewhere nearby.

If not; you can always try a 3rd party application for the job like Recuva.
If save games keep disappearing, right mouse click Batman: Arkham Origins on Steam, head to Properties -> Updates and untick the "Enable Steam Cloud synchronization for Batman: Arkham Origins."

[blueNyk]

Originally posted by Teutep:

Batman: Arkham Origins -savedata is located in

C:\Program Files (x86)\Steam\userdata\<user-id>\209000\remote\

Try to right mouse click the folder, head to Properties -> Previous Versions and see if you can fetch a folder of an earlier date somewhere nearby.

If not; you can always try a 3rd party application for the job like Recuva.
If save games keep disappearing, right mouse click Batman: Arkham Origins on Steam, head to Properties -> Updates and untick the "Enable Steam Cloud synchronization for Batman: Arkham Origins."

That actually did the trick. Thank you kindly for this VERY HELPFUL post of yours. *twothumbsup*

[harethhmoud]

Originally posted by Teutep:

Batman: Arkham Origins -savedata is located in

C:\Program Files (x86)\Steam\userdata\<user-id>\209000\remote\

Try to right mouse click the folder, head to Properties -> Previous Versions and see if you can fetch a folder of an earlier date somewhere nearby.

If not; you can always try a 3rd party application for the job like Recuva.
If save games keep disappearing, right mouse click Batman: Arkham Origins on Steam, head to Properties -> Updates and untick the "Enable Steam Cloud synchronization for Batman: Arkham Origins."

My problem is that I can't find the <user-id> if it is supposed to say my username it isn't there, and if it's supposed to say "user-id" I can't find it :/

[Tev]

Originally posted by hareth.hmoud:

Originally posted by Teutep:

Batman: Arkham Origins -savedata is located in

C:\Program Files (x86)\Steam\userdata\<user-id>\209000\remote\

Try to right mouse click the folder, head to Properties -> Previous Versions and see if you can fetch a folder of an earlier date somewhere nearby.

If not; you can always try a 3rd party application for the job like Recuva.
If save games keep disappearing, right mouse click Batman: Arkham Origins on Steam, head to Properties -> Updates and untick the "Enable Steam Cloud synchronization for Batman: Arkham Origins."

My problem is that I can't find the <user-id> if it is supposed to say my username it isn't there, and if it's supposed to say "user-id" I can't find it :/

121315906

That's your personal user-id. You should find the 209000 inside that.

This part is for the other people who don't know their user-ids:

Edit:
For anyone else who might ever stumble across this topic:
user-id: https://steamrep.com/search?q= -> "Steam3ID:" the part after the U:1: -prefix
Or alternatively you can bruteforce it by looking for the 760 folder with something else than just the remotecache.vdf inside it. Once you find a 760-folder with a 'remote' -folder in it, you're inside a 760 -folder within an user-id folder. View the screenshots to make out if it's the right one (also within the APP-ID -folders beneath the remote folder.)

760 is for screenshots; non-Steam screenshot entries are those with longer codes & can be manually input into the screenshots.vdf

[obsidian_whiskers]

In my case the last client update (was on Saturday for me I think) at least didn’t worsen the problem. Situation is still the same. Offline mode still doesn’t work, online mode works with and even WITHOUT internet connection (logging into Steam online and then disconnecting your internet). What is actually quite intriguing because at least in theory online mode without internet connection should respond exactly like offline mode I would think.

FYI, here is another user with the same problem (it’s a bit hard to keep an overview in this rather huge forum):
http://steamcommunity.com/discussions/forum/1/620703493328883818/

Well, it’s now been 6 days since I submitted my ticket to support, still no answer, which leads me to the assumption that the problem could be a little bit trickier for Steam to solve.

[spiritualized]

batman soset. igraite v doty

[blueNyk]

Okay, so I -did- disable Steam Cloud synchronization, both in general as also specifically for the game Batman: Arkham Origins, and my safe games STILL keep disappearing every single time I start the game.
Luckily I have learned from the past and always cope the remote folder some place else BEFORE I start the game but, but honestly, what the frell, Steam?! You can't seriously expect all your users that want to play games strictly in offline mode to do this, can you?

[mychun]

Recently, some of my games (the ones storing their save games in the Steam/userdata directory) stopped recognizing the previous save files they had been using when Steam is in "Offline Mode". They recognize the previous save games when Steam is online. I suspect this might have something to do with the latest update to the Steam client, but I have no real evidence.

I normally play in "Offline Mode" and don't use the Steam Cloud. Through some testing, I found out a way that works for me so that my games continue to recognize my previous save files while in "Offline Mode". While in "Offline Mode", I went to Steam>Settings>Cloud to turn _ON_ "Enable Steam Cloud synchronization for applications which support it", _AND_ I needed to turn _ON_ the Steam Cloud function for each game that previously couldn't access my save games (Right-click on the game title>Properties>Updates>Steam Cloud>Enable Steam Cloud synchronization for ...).

Obviously I'd like to turn off Steam Cloud in the future but for now, it's easier to keep it on while in "Offline Mode". It's probably a good idea to keep backups of all save games affected by this ... just in case. I hope this helps someone out and hopefully points Steam in the right direction to solving this annoying problem.

[Coyote]

Just wanted to say thanks to mychun for that post. I was going crazy trying to figure out why my saves weren't working (even backup saves that had worked a few hours earlier) despite still showing up in the folder until I realized that the game would recognize them when I switched to online mode, did a search, and found this thread. And the offline mode/cloud enabled solution works great, even if it's a bit annoying to have to switch the settings every time I go online/offline.

It also probably explains a similar issue I had recently in The Binding of Isaac: Rebirth, which was alternating between working just fine and appearing to delete my saves/fail to recognize my backups until I changed a line related to Steam Cloud in the ini file.

[westhold]

mychun's solution also worked for me. I was having the exact same problem, with games saving their progress in the Steam directory not working, but those saving progress outside of the Steam directory working without any problem. I also submitted a support ticket.

[obsidian_whiskers]

In the other ongoing thread about the broken offline mode we’ve been waiting for over 2 weeks now for support to answer. http://steamcommunity.com/discussions/forum/1/620703493328883818/

Hope someone here has better luck.