Loadout > General Discussions > Topic Details
arctyc Feb 4 @ 4:41pm
Community FAQ (Frequently Asked Questions)
You’ve probably seen me posting updates a heck of lot the last few days and I felt it necessary to introduce myself and let you guys know that we hear you all loud and clear! My name is K.L. Smith, but I go by ‘arctyc’ just about everywhere online. I’m the Community Manager here at Edge of Reality and pretty much serve as the “Game Designer for the People.” We want to create a meaningful experience with our players and an unparalleled dialog between the development team and the community! It’s been one of my missions to have more interaction with community members of our game than what most gamers may be used to from other game communities.

All that being said, here are some of the top issues and questions we wanted to address:

PLEASE TAKE NOTE THAT WE ARE AND WILL CONTINUE FIXING BUGS, DEVELOPING NEW FEATURES, CONTENT AND TAKING YOUR SUGGESTIONS/FEEDBACK!



Matchmaking | Friend’s List | Party System

Q: What is wrong with matchmaking? Why am I experiencing long wait times?

A: Our servers have been under tremendous strain since launch. I’m currently updating our progress on improving the stability of the network over on the Steam Forums. Bottom line is that we were not prepared for the huge surge in playerbase in a matter of hours. We have made a lot of progress, but we are not where we would like to be just yet.



Q: Did you guys stress test the servers?

A: Yes, we attempted to get as much traffic in the game while we were in Closed Beta and Early Access. We weren’t able to replicate the same level of population spikes that we’re currently experiencing.



Q: Why Is the Friend’s List offline? Is it broken?

A: That is best answered in this update. The short answer is that the server strain is overloading our Friend’s List feature and causing it to become unstable. We are working on addressing this issue!



Q: Why can’t I consistently Party with my friends?

A: This was a design decision to relieve players in the casual playlist environment from organized “pub stomping.” We understand that this goes against most experiences that players may have encountered with other games. We currently allow players to Party Up in the Annihilation and vs. Bots playlist without being separated. We are reviewing the current design on how the system currently works in the Casual Playlist, but we will make a decision that is best for the community and gameplay experience.



Team Balancing | Auto Balance

Q: Why do games start with teams unbalanced?

A: We consider the Casual Playlist to be a drop-in, drop-out kind of environment. We don’t want to force players to stick into the games they are playing if they aren’t enjoying themselves. The obvious penalty of abandoning games repeatedly is that you’ll never progress. The downside is that we don’t have anything in place to keep matches even when teams are outmanned. We’re currently discussing the best ways to keep the Casual environment, “casual” without making players feel like we’re chopping off their hands. The competitive playlist only starts matches when there are 8 players in the match. Bottom line, we know quitters can be rage inducing and we’re thinking about the best solutions and future ranked playlists will be more strict about finishing matches.



Q: Is there a Skill-Based Matchmaking System?

A: Yes! Unfortunately this is the first time we’ve been able to test it at scale. During Early Access, we were only able to test it among a few hundred players, so it hasn’t been refined just yet. We’ll continue making progress on our algorithm to ensure that matches feel fair. This includes investigating the issue we’re seeing where “the best players” in a match are occasionally being placed on to the same team after a match has ended in the same server, instead of being evenly distributed between both teams.



New Features | New Content

All feedback and suggestions should be submitted to our official forum[loadout.com]!



Q: Will there be new characters?

A: Yes there will be new characters. It takes us awhile to develop a character from start to finish and we just released Helga to our Early Access players right before launch. If you have any suggestions, please leave them in the Official Thread[loadout.com].



Q: Will there be more maps?

A: Yes, more maps are planned! In fact, we’re considering letting our new players opt-in to the Alpha levels that our Early Access players got to experience. Maps and characters have traditionally taken a very long time to create, but we’re hoping to cut down on the process of introducing new maps to the game. They are a great way for players to provide feedback on the design of a map before those maps are finalized.



Q: What about game modes? Will there be more game modes?

A: We would like to add more game modes in the future.



Q: Will You Add Player Hosted Private Servers

A: We’re considering it in the long run. It’s not something that will be any time soon.



Q: Will Loadout be on other platforms?

A: First and foremost we have to get our PC version standing on its own two feet! We are actively working on a Mac version of the game, but there is no ETA on when it will be complete.



Weapons | Equipment | Gameplay

Q: Will you introduce new weapons?

A: YES! We will continue to introduce new weapon parts that introduce fresh, tactical gameplay elements. We don’t speak of Cryo because we’re still thinking about the best way to implement the payload (it’s scary to think about), but we’ve provided some information[www.loadout.com]. We chose Loadout's style and setting to give us artistic license to embrace whatever is most fun, rather than being limited by realism.



Q: Will I be able to customize the paint job on my weapon?

A: Yes, but we haven’t finished implementing this feature. We’ve actually shown customizable weapon skins in the past on one of our Dev Live Streams! If you do a bit of digging, you can find a sample for yourself.



Q: Will you balance overpowered weapons?

A: Yes, we are actively looking at data, your feedback on the forums and playing the game to see what type of trends players are using that seem a little too strong. We are also continually buffing weapon parts that seem to be underperforming.



Q: The Shield is too strong! Will you nerf it?

A: The Shield, along with all of our other Equipment pieces, are also under constant evaluation. If you happened to check out our most recent Developer Live Stream, we confirmed that the Shield will be receiving an overhaul.



Q: When will we see new Equipment?

A: Like weapon parts, we’re trying to determine what we want to introduce into the game. A radar jammer? Dash boots? A Shield Gun? These aren’t necessarily going into the game, but we want you guys to know that nothing is off the table.



Q: Do I have to pay real money for weapon parts?

A: Hell no! Weapon parts can only be attained by playing the game and purchasing them with the in-game currency called Blutes which are earned after each match.



Q: Do I have to pay for cosmetic items?

A: There are cosmetics that can be granted by through the Daily Prize Boxes. Cosmetics are primarily only purchased with Spacebux, our real money currency.

Here's a list of[www.loadout.com] some of the things players have won.


Hopefully this small Q&A answers some of your frequently asked questions! If you would like to see the Loadout community continue to grow, I would like to encourage you to actively participate in discussions on our official forums. Also, every Wednesday we spend an hour of our day showing off the latest build updates and answering questions about the game on our Twitch TV Channel[twitch.tv]. You can always ping me or the Loadout Twitter accounts @arCtyC or @Loadout) if you have any questions.



We are passionate about bringing the absolute best community experience you can have to our game! I look forward to speaking with many more of you in the future!
Last edited by arctyc; Feb 9 @ 2:19pm
Showing 1-15 of 178 comments
< >
WolfLeBlack Feb 4 @ 4:49pm 
Thank you very much for the Q&A!

I'm glad to hear that more characters, maps and weapons are being planned as the game is a little light on content in its current form. Aside from the initial launch problems you guys have crafted a fun shooter here, and I look forward to adding to my list of constantly played games.
lonevolf21 Feb 4 @ 5:02pm 
You guys are awesome at keeping us informed! Thank you so much!
Chimpster Feb 4 @ 5:33pm 
Any chance of some voice communication ever coming? I'd love to be able to talk to my teammates/party.
StuRoxSox Feb 4 @ 7:40pm 
U guys should definitely make it so that party groups dont get split up. It's frusterating that you want to play with your friends and you end up against them.
arctyc Feb 4 @ 8:31pm 
Originally posted by StuRoxSox:
U guys should definitely make it so that party groups dont get split up. It's frusterating that you want to play with your friends and you end up against them.

It's equally as frustrating on the receiving end being killed by parties. It does go both ways and we're evaluating it.
zeroxxx Feb 4 @ 10:02pm 
parties should stay as parties. Go look up at Dota 2 matchmaking.
Jango the BlueFox Feb 4 @ 10:13pm 
are there going to be nude cosmetic items for Helga and are you eventually going to let us turn off the censor bar for nude cosmetic items?
Greggaz Feb 4 @ 10:48pm 
I definately think that parties should have the option to play as a team or split up I personally purchased the game to play with friends....
rob  [developer] Feb 4 @ 11:31pm 
Originally posted by Makeithurt:
I definately think that parties should have the option to play as a team or split up I personally purchased the game to play with friends....
Makes sense. We're discussing that this week.
agent 47 Feb 4 @ 11:56pm 
Originally posted by Chimpster:
Any chance of some voice communication ever coming? I'd love to be able to talk to my teammates/party.
use facebook or google plus
agent 47 Feb 4 @ 11:59pm 
thank you for q and a the game is better than any paid game i have
Bal Feb 4 @ 11:59pm 
Originally posted by agent 47:
Originally posted by Chimpster:
Any chance of some voice communication ever coming? I'd love to be able to talk to my teammates/party.
use facebook or google plus

what

And I think he meant strangers he gets matchmaked with, not just friends.
agent 47 Feb 5 @ 12:01am 

Originally posted by Cean:
Originally posted by agent 47:
use facebook or google plus

what

And I think he meant strangers he gets matchmaked with, not just friends.
sorry i thought freinds
Devilcryism Feb 5 @ 12:49am 
Hello, you should also mention that the XP boosts do not count toward weapon parts XP.
Because of this people think that players that pay for boosts have an advantage.
Degreeds Feb 5 @ 2:54am 
Originally posted by arctyc:
Q: Why can’t I consistently Party with my friends?
A: This was a design decision to relieve players in the casual playlist environment from organized “pub stomping.” We understand that this goes against most experiences that players may have encountered with other games.



That's disapointing. Friends and I want to play on the same server, not necessarly on the same team but we don't want to have a schedule to play with each other. So the drop in system is fine, and that's a shame we can't do that in casual.

Also the fact that yo'ure automatically kicked out of the server when you're are not on the lobby screen even when you already vote for a map is stupid, a lot of games i've experienced begin with 3vs3, 4vs3 because of that.

Another small suggestion, can't you just add a bot while theserver is searching for a player to drop in? I've played a lot of 4vs3 3vs2, and it made the game unbalanced a lot, when you just have to play 10mn without fair teams.

I know i may sound like a buzzkiller, but that are the point currently annoying me, i love the game and i hope it'll get the support it deserve from the community.
Last edited by Degreeds; Feb 5 @ 2:56am
Showing 1-15 of 178 comments
< >
Per page: 15 30 50