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Symphony > General Discussions > Topic Details
game crashes
I have no problem scanning the folders, no problem analyzing the music, no problem playing the game with the song, but every time I finish the game, it simply crash and return to windows.

does anyone else seen this before?

I'm playing this on Win 7 64bit, I played this when I first bought it, no trouble at all, just recently happened.

Definately not a CPU/memory problem, checked file integrity, any suggestion?
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Showing 1-10 of 10 comments
Schnee Jan 16, 2014 @ 12:57pm 
Win7 64 bit system too, and no problem in my laptop.

Maybe you can try reinstall the game or add this game in DEP exception?
Jitter Jan 18, 2014 @ 5:52pm 
Having the exact same problem. Reinstalling did nothing. I am also on 64bit win7.
Hello JinxGenius and Jitter,

Unfortunately, we're not getting crash reports on this, but hopefully we can resolve these. To help us out, are you saying this happens at the end of playing a song (before the results screen, or the "item discovered" screen), or when you quit the game?

If it happens at the end of a song, can you confirm it happens for any song type (MP3, m4a, etc.)?

Thanks,

Francois
Jitter Jan 21, 2014 @ 8:16am 
Thanks for your reply. It happens when I close the game. As soon as I try to exit the game it freezes and Windows tells me that it has "stopped working".

ps.: I tried re-installing the game from steam, but it didn't help.
Last edited by Jitter; Jan 21, 2014 @ 8:20am
靖獅 JinxGenius Jan 21, 2014 @ 4:06pm 
My issue happens at the end of playing a song, before the result screen comes out, I'm only using mp3 extension right now, haven't try others
Jitter,
Funny enough, after running into some install issues with an iTunes update, I've been getting the same error. Do you have QuickTime installed?

Thanks,

Francois
JinxGenius,
That is strange. I will look in the crash report minidumps as we get them.

Francois
Jitter Jan 24, 2014 @ 12:50pm 
Originally posted by Empty Clip Studios:
Jitter,
Funny enough, after running into some install issues with an iTunes update, I've been getting the same error. Do you have QuickTime installed?

Thanks,

Francois

Yes, I do (Version 7.73.80.64).
靖獅 JinxGenius Jan 26, 2014 @ 6:19am 
Francois,

Just an update, I try started a new game, the game can finish a song with the tutorial ending, but once that was through, and played the 2nd song, the game vanish without any notice at the end of song right before the result screen comes up.

Jinx
I will look into getting a logging build out to try and trace this issue. I will let you know.

Francois
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Symphony > General Discussions > Topic Details
Date Posted: Jan 16, 2014 @ 9:43am
Posts: 10