carol Jan 8, 2013 @ 8:40am
[SOLVED] Odd bugs
(1) The first introductory videos don't play - I click to play them and nothing happens. From Pet of tomorrow it seems to work. I presume the intro videos explain what to do - took me a while to figure out how things worked without any clues! Verified the game cache and all seems to verify ok.

(2) I can't play any of the videos from the extras Videos menu - I see a graphic and nothing happens when I hit A (on a controller) or ENTER on a keyboard. Am I missing something.

(3) Reproducible glitch - first time I played the program hung (though not the music!) when I tried to start the first level. Force closed the app and tried again and the virus appeared and I could play. Same happened as I started the second level (Pet of Tomorrow). Resetting the game to factory defaults caused the glitch to repeat exactly the same. Tried in FS and Window modes and with keyboard and controller - doesn't seem to make any difference.

Any ideas how to fix these?
Last edited by BrandonS.; Jan 9, 2013 @ 10:21am
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JP  [developer] Jan 8, 2013 @ 9:46am 
Hey carol - sorry you are having an issue with the videos!

Check out our old forum entry for this type of issue to see if one of the resolutions found here helps: http://forums.steampowered.com/forums/showthread.php?t=2876823

(Jump to the 2nd thread about videos).

If that doesn't resolve your issue, please email us directly at support@misfitsattic.com and let's see if we can't get those videos/tutorials running for you :)

If you emails us, check to see if you have an error log (\Documents\aVirusNamedTom\) and include that as well.

Thanks!

JP

Niban Jan 8, 2013 @ 9:49am 
In regards to #2.. you can only play the videos from the Extras menu that you unlocked. But I imagine your issue is different from that.
carol Jan 8, 2013 @ 11:29am 
Removing Codec Megapack seems to have fixed the video issue - shame though as some of those codecs were useful.

Isn't there any way to make these videos less specific codec dependent?
Niban Jan 8, 2013 @ 1:01pm 
I personally use K-Lite codecs which you can get here: http://ninite.com/ And I don't have any issues. You probably needed the .wmv files to be associated with WMP.
carol Jan 8, 2013 @ 2:09pm 
Strange I was using the K-lite megapack - all I did was uninstall and it worked fine?
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