nem3sis Dec 30, 2012 @ 6:00am
Game not loading up at all
Hi,

I bought the game and installed it via Steam download. The game doesnt start unfortuntately. I followed the help in steam and checked the game cache (all A;OK) and installed the Direct X SDK as well. Nothing is working sadly. Any suggestions.

nem3sis
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Jurahkan Dec 30, 2012 @ 6:28am 
The exact same thing is happening to me
deadlock5652 Dec 30, 2012 @ 6:32am 
same here do u have windows 8 ,7 or vista
dubesor Dec 30, 2012 @ 6:53am 
What do you mean it doesn't load up? Is there any error message?
What OS are you on? Windows 8 is not supported (it works in most cases but a lot of users have many issues).
If you are using a controller try unplugging it before trying to launch the game.
nem3sis Dec 30, 2012 @ 7:07am 
Ahh, I am on Win 8 64 bit. Is that the cause?
dubesor Dec 30, 2012 @ 7:22am 
Indeed. Like I said, Windows 8 is not supported at all. You can also see this on the store page. So you are trying to run the game on an OS that isn't supported. Of course you will run into all kinds of problems.

Statement from the Developers (MattP)
Currently Windows 8 is not a supported platform

Try the standard troubleshooting. here are different solutions I am aware of. Maybe any of these fix your issue.
* unplug controller *disable internet *verify game cache *run the exe in compatibility mode for win98/me, run as administrator. Disable desktop composition.

The exe should be in C:\Program Files (x86)\Steam\steamapps\common\the walking dead\Pack\default by default. I am not sure, that's where it is in Vista/Win7. Dunno about 8.

Try further troubleshooting: https://support.steampowered.com/kb_article.php?ref=7169-TIAV-5361

if none works kindly ask steam for a refund. I doubt they will grand it though, since windows 8 clearly isn't listed on the store page as a supported OS.
Last edited by dubesor; Dec 30, 2012 @ 7:24am
compaqter Dec 30, 2012 @ 8:57am 
I just bought it also and not working for me either. I have windows 7. I launch it from steam and then it seems like its about to load but nothing happens. I tried launching through the desktop icon also but same things happens. Why steam?
compaqter Dec 30, 2012 @ 3:57pm 
I got mine to run by doing the following I looked in my c: drive and found steam/steamapps/common/the walking dead inside there i right clicked on walkingdead101.exe and then click run as administrator. If it's still not working, right-click the walking dead, click properties, click the compatibility tab, and then check the options to run in compatibility mode for windows 98/ME. Also check the option to disable desktop composition.

Here is the website for this infor and other solultions www.telltalegames.com/forums/showthread.php?t=29368 or
www.telltalegames.com/forums/showthread.php?t=29712
Mr.Moni64 Dec 30, 2012 @ 6:46pm 
@ Compaqter Thank, it worked for me (Win7U64) what a mess to have to do.
Steam Fix This!
UPDATE: The solution worked but having chopping glitches every 2 minutes!
Last edited by Mr.Moni64; Dec 30, 2012 @ 7:04pm
ogreinside Dec 30, 2012 @ 9:51pm 
I'm running WIndows 8 64-bit and if my Xbox 360 controller (wireless using a USB adapter) is powered on, it will not load. It acts like it is launching and no error is displayed. However, if I turn off my controller (remove battery pack), it will launch and work with keyboard+mouse, but then I can't turn on my controller and use it.
dubesor Dec 30, 2012 @ 10:01pm 
^ look for dinput8.dll and save it into the folder where the game is installed E.g. "C:\Steam\steamapps\common\The Walking Dead"
Last edited by dubesor; Dec 30, 2012 @ 10:01pm
Jancarius Dec 31, 2012 @ 1:19am 
What is this dinput file and why does putting it in the app directory resolve the issue?
cullendl Dec 31, 2012 @ 5:51am 
The same thing is happening to me. Nothing seems to help.
Originally posted by nem3sis:
Hi,

I bought the game and installed it via Steam download. The game doesnt start unfortuntately. I followed the help in steam and checked the game cache (all A;OK) and installed the Direct X SDK as well. Nothing is working sadly. Any suggestions.

nem3sis
deadlock5652 Dec 31, 2012 @ 10:39am 
find the exe file and run it in compadability mode for windows 98/me
ogreinside Dec 31, 2012 @ 6:32pm 
Copied dinput8.dll and also tried in Windows compatibility mode for 7, Vista, and 98/ME, no matter what, if my Xbox controller is on the game will not load. Turn off controller and the game loads and keyboard+mouse works fine.
ogreinside Dec 31, 2012 @ 6:42pm 
Same issues with a Logitech Gamepad F510 wired.
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Date Posted: Dec 30, 2012 @ 6:00am
Posts: 38