The Walking Dead

The Walking Dead

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hawthornfc2013 Jun 16, 2014 @ 11:15am
Error, please help.
Whenever i try to start the walking dead , get an error message saying could not initialize Direct3D.

Haven't have trouble previously, i don't have trouble starting any other game, just recently it won't let me play.

What can i do to fix it?

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Showing 1-2 of 2 comments
Ender Jun 17, 2014 @ 5:22pm 
Without having any other details I would suggest restarting your PC.
hawthornfc2013 Jun 19, 2014 @ 7:18am 
Thanks for the reply...

I've updated DirectX, i've unistalled and reinstalled the game, i've uninstalled and reinstalled my gpu driver, and restarted...

Still have the same error when i try to start the game.

I've also emailed support and they're no help.

System Manufacturer: INTEL_
System Model: DQ77MK__
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16332MB RAM
Page File: 3793MB used, 28868MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled

Card name: NVIDIA GeForce GTX 580
Manufacturer: NVIDIA
Chip type: GeForce GTX 580
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1080&SUBSYS_83851043&REV_A1
Display Memory: 4047 MB
Dedicated Memory: 1487 MB
Shared Memory: 2559 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: ASUS VG278HE
Monitor Id: ACI27E3
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3788 (English)
Driver Version:
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/20/2014 12:44:03, 17480432 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-53C0-11CF-F373-85A30EC2CD35}
Vendor ID: 0x10DE
Device ID: 0x1080
SubSys ID: 0x83851043
Revision ID: 0x00A1
Rank Of Driver: 00E02001
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Not Available
D3D Status: Enabled
AGP Status: Not Available
Last edited by hawthornfc2013; Jun 19, 2014 @ 7:26am
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Date Posted: Jun 16, 2014 @ 11:15am
Posts: 2