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Amplified May 16 @ 2:43pm
Video Scenes Not Playing - Please Help!
I love this game. It is really good, but there is one problem I have. Whenever I start a new game, I can't see the intro. I hear the music start, then it just fades out. The screen is black when all that happens. After that, it skips to the beginning dialogue. How can I fix this? I have had this game since launch and still haven't been able to fix it.
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xfullmetal17 May 22 @ 10:55pm 
When you click start, start the configuration, and make sure that "Disable all movie playback" is *not* checked. Beyond that, it might be a codec issue, but I'm not 100% sure how to fix that.
Amplified May 26 @ 6:42pm 
The "Disable all video playback" button is not checked. I don't know how to fix a codec issue, either.
gaiachaos May 26 @ 7:03pm 
It can also mean there may be at least two codecs conflicting with the video playback. Remove the codecs by trial and error and see which one is causing the problem.
Amplified May 26 @ 7:04pm 
How do I remove codecs?
gaiachaos May 26 @ 7:17pm 
Hmm...before you do that, check if you have K-Lite codec installed. If not, try installing that first. In order to check, go to Control Panel > Programs > Program feature (uninstall a program). Look for K-lite codec pack.

BTW, I'm using Windows 7, so if you have a different OS, the location of the program list might differ.
Last edited by gaiachaos; May 26 @ 7:17pm
Amplified May 26 @ 7:23pm 
I don't have it. I will go get that right now. I am also using Windows 7.
Amplified May 26 @ 7:29pm 
OK, so I got it and installed it. Now what should I do?
gaiachaos May 26 @ 7:37pm 
Run the game. If that didn't work, then we know one of the codecs before the installation was the culprit.
Amplified May 26 @ 7:44pm 
I switched it to play LAV instead of Microsoft. It worked. Thanks for the help!
gaiachaos May 26 @ 7:47pm 
No problem.
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