Game won't start. Steam Support not responding. Please Help!
This is the message I sent Steam Support a week ago:
I recently bought Jet Set Radio and have been unable to play it. Every time I try to launch the game, it crashes immediately (error code at the bottom). I have tried reinstalling my video codecs, reinstalling the game, reinstalling DirectX, and verifying the game cache. Nothing seems to work. Any help would be greatly appreciated!
Problem Event Name: APPCRASH
Application Name: jetsetradio.exe
Application Version: 0.0.0.0
Application Timestamp: 501935c0
Fault Module Name: jetsetradio.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 501935c0
Exception Code: c0000005
Exception Offset: 001cb9a6
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
If anyone has any suggestions or knows a fix that would be great. I have also have made sure that all my drivers are up to date and have tried running it as an admin and with every compatibility option available to me. Any help would be great!