The Testament of Sherlock Holmes

The Testament of Sherlock Holmes

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Thierry Oct 11, 2013 @ 2:09am
[Solved] Info on the game key issue
Hello everyone,

I've notified the issue to Valve about the key that you can't retrieve.
It should be fix bery soon. I'll let you know when it will be done.

Thierry,
Focus Home Interactive
Last edited by Thierry; Oct 11, 2013 @ 2:31am
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Showing 1-12 of 12 comments
Thierry Oct 11, 2013 @ 2:31am 
Hi again,

The key problem is fixed, you should be able to launch and play the game. You may need to restart Steam before.

We're sorry for the inconvenience.

Thierry,
Focus Home Interactive
Last edited by Thierry; Oct 11, 2013 @ 7:38am
GestoertAberGeile Oct 11, 2013 @ 5:57am 
is the problem that the key server can not be reached?
because for me there is still this error, I can not start the game because the game key is missing
GestoertAberGeile Oct 11, 2013 @ 6:25am 
I have found a possible solution. anyway it works for me that way. (win 7 64bit)
Start game in compatibility mode xp and admin rights.
Now the game begins at about 900 mb downloading
AsheMan Oct 11, 2013 @ 6:45am 
It's working for me this morning. No need to jump through any hoops. Just hit play. (Win 7 - 64 bit)
Leicam Oct 11, 2013 @ 7:24am 
Well, all I had to do was to Verify the game cache and it worked just fine!
Special Oct 11, 2013 @ 11:53am 
I thought the DRM for this was removed, why are we dealing with CD-key checks and phoning home servers? Sounds like DRM to me.
SeriousCat Oct 11, 2013 @ 11:11pm 
I bought the game on Humble Bundle and got this issue. I just waited 24 hours and the issue resolved itself.
johna Oct 15, 2013 @ 4:49am 
I can't start this game at all. It's the only game I have ever tried to play on Steam that has this issue and it needs to be fixed.
Thierry Oct 15, 2013 @ 7:18am 
Originally posted by johna:
I can't start this game at all. It's the only game I have ever tried to play on Steam that has this issue and it needs to be fixed.
Can you verify the game cache?
My{BooM}Stick Dec 23, 2013 @ 7:00am 
i got a key problem when i press w button to walk and release the w button .. Homes keep walking by him self and i did verify the game cache
Last edited by My{BooM}Stick; Dec 23, 2013 @ 7:02am
1337 Dec 23, 2013 @ 7:48am 
Do you have a gamepad or joystick plugged in? If yes, unplug it.
And your are in the wrong topic, "key" here refers to the serial number and not keyboard keys.
My{BooM}Stick Dec 23, 2013 @ 1:18pm 
Originally posted by 1337:
Do you have a gamepad or joystick plugged in? If yes, unplug it.
And your are in the wrong topic, "key" here refers to the serial number and not keyboard keys.
lol my bad....sorry
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