The Testament of Sherlock Holmes

The Testament of Sherlock Holmes

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Tanidar  [developer] Jun 26, 2014 @ 1:46pm
Blue screen after starting new game
If you have a trouble like this there are some hints:

Try to install most recent version of Nvidia PhysX.
There are some updated installers already available in Support folder of local game installation: <steam client install folder>\steamapps\common\The Testament of Sherlock Holmes\Support\PhysX
Please install PhysX-9.13.1220-SystemSoftware.msi package first, then install PhysX-9.13.0604-SystemSoftware-Legacy.msi
If you already have installed any of the above packages, select "Repair" install mode. Reboot computer after finishing installing/repairing PhysX.
Launch the game after rebooting, then select "New game". Note: you should not select "Continue" since the autosave in a very begining of the game is broken because there was no PhysX instance there.

If issue is still here
Uninstall any PhysX packages already available in the system (you can search for PhysX instances in "Programs and Features" menu of Control panel). Reboot your computer, then repeat everything from the above suggestion.

If still no luck
Go to "c:\Program Files (x86)\NVIDIA Corporation\PhysX\Common" folder (if you have 64-bit Windows) or "c:\Program Files\NVIDIA Corporation\PhysX\Common" folder for 32-bit Windows and copy PhysXLoader.dll file then paste it to the game folder (for example "<steam client install folder>\steamapps\common\The Testament of Sherlock Holmes"). After copying launch the game, make sure you start the new game.
Last edited by Tanidar; Nov 4, 2014 @ 5:08am
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Showing 1-15 of 19 comments
J★FF★R Jun 30, 2014 @ 11:20am 
Perfect ! This will solve the problem indeed !!
Thank youTanidar
Thanks!
Bloody_Lilith Jul 6, 2014 @ 12:01pm 
oh my god. i've tryed so much thinks but nothing work. Till i found this threat.
Played the Game about 9 Hours and now it would be neccessery to install the additional PhysX-9.13.1220-SystemSoftware.msi package.
Now it works!
Thanks a lot!
TheCloser17 Aug 13, 2014 @ 2:28am 
Whew glad this worked got my game going again. Now I just need to get a steam copy of SH nemesis as my cd copy won't load onto my new W8 pc. Want to get nemesis played through first.
Arterus Oct 11, 2014 @ 4:13pm 
This did not work for me
J★FF★R Oct 11, 2014 @ 4:14pm 
TRY AGAIN, IT SHOULD WORK !!
[UNSIGNED HYPE] Oct 13, 2014 @ 6:20pm 
This is a guide to "Game won't launch"
Can Manay Oct 22, 2014 @ 10:39am 
Thank you :)
livingstondylan Nov 3, 2014 @ 7:06pm 
in the OP it says : " Please install PhysX-9.13.1220-SystemSoftware.msi package first, then install PhysX-9.13.1220-SystemSoftware.msi "

am I crazy but those look exactly the same to me ?

is one suppose to be the Legacy ?
Tanidar  [developer] Nov 4, 2014 @ 5:10am 
Originally posted by livingstondylan:
in the OP it says : " Please install PhysX-9.13.1220-SystemSoftware.msi package first, then install PhysX-9.13.1220-SystemSoftware.msi "

am I crazy but those look exactly the same to me ?

is one suppose to be the Legacy ?

Thanks a lot livingstondylan!!!
It's over than 4 months this post is exists but you are only who noticed typo. Fixed and sorry for confusing.
Yuki Dec 9, 2014 @ 12:01am 
W.T.F
Heroneo Feb 4, 2015 @ 12:01pm 
Thank you
sigarrett Mar 18, 2015 @ 2:26pm 
Great, it made it right again. Thank you so much.
SuperSok123 Nov 2, 2015 @ 5:54am 
thanx!! i don't know what i did but it works !!!! i downloaded like 5 differents physxs an it works thanx XD
celipat Mar 13, 2016 @ 6:37am 
Thank you !
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