Blue Screen Crashing to desktop?

[PuLs3G]

Hey, I am really enjoying this game and I bought it today. Installed, updated, lead updated with the pop up all good, and I am loving it. And then I play the game for 45 minutes to an hour and I am usually in the middle of a song then the game crashed and went to the Blue Screen of Death. I have a good PC, plays battlefield 3 and crysis with good graphics and I have no isssues. Can anyone please help?

[Absinth Minded]

Why do you think this has something to do how well your PC can run Battlefield 3?

Anyway, post a photo or write down what it says. Then we'll google it for you and help you.

[Viki]

please shere your BSOD minidump (found in %windir%\minidump )

[Keewa]

I have the same issue. (more or less, I guess)

15 minutes of playing and paf, BSoD, reboot and a happy computer "Y U NO SHUTDOWN PROPERLY"

Anyway, if someone can open and analyze the dmp file, here is he.

DUMP[masque-rouge.net84.net]

Wanna play, one year I'm waiting for this game, and he is really funny when he don't BSoD.

Thanks for your help

[Viki]

Keewashyro: seems that your bsod was caused by "Debut (Video capturing software?)" (or smth like that) software driver.
try uninstalling it and see if it helps.

[Keewa]

Dafuk ? I totally see what you mean and I'm totally surprised about that ^^

I'll try, I'll keep you informed, thanks

[Keewa]

In fact, there was a driver named "Sound Tap Driver" and without it, it seems to work really better, Thank you very much for your help =)

[Viki]

Glad to hear it helped for you, enjoy the game :)

[PuLs3G]

Guys, my appologies for being absent for a while. My issue is solved but I dont know how, I uninstalled some software that was interfering and tried deleting the files that were causing the crash and many more. But my issue is solve, I'll type up all the methods I have tried to fix it tomorrow.

[Harry Mulisch]

Dear Viki,

Could you please look into my dump file as well?
I have simulair problems.
https://www.dropbox.com/s/q12wmfvnsm68ain/dump.rar

Tyvm,

Harry

[Viki]

Ursprünglich geschrieben von Harry Mullisch:

Dear Viki,

Could you please look into my dump file as well?
I have simulair problems.
https://www.dropbox.com/s/q12wmfvnsm68ain/dump.rar

Tyvm,

Harry

Your BSOD is caused by EtronXHCI.sys driver. http://pastebin.com/guzqEpwV

Not much info on google about this one (though didn't googled much, thats your job from now :D on), but you could start doing steps mentioned here http://www.sevenforums.com/crashes-debugging/206522-bsod-random-crashes.html

(though it could be a buggy usb3 controller or smth, if you have connected your realtone cable to USB3 port, try plugging it into usb2 port.)

[Keewa]

Viki aka Savior of the BSoD !!

[Viki]

lol, well a necessary skill when life forces you to properly diagnose/fix pc's for the others :)

[Keewa]

A Skill all geeks should know =)

[Harry Mulisch]

Heey Viki,

Tywm it helped: i dont get BSOD anymore.
However i get a black screen and an error saying i have to start steam; but steam is running.
Do you know a quick fix?

Thx,

Harry

[Viki]

Restarting steam didn't helped?