Call of Juarez Gunslinger > 一般的な話題 > トピックの詳細
blzzy 2月6日 19時05分
HELP!! INSTALLATION ISSUES
as i start installing everything goes well with no issues than after entering cd key and then chossing location then selecting ok, steam displays a message "GAME CAN NOT BE INSTALLED, CANCEL INSTALLATION"

NOTE; i have plenty of memory and hard drive space

Any ideas on how to fix this??? ubisoft werent much help
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jskyg 2月12日 12時55分 
contact Valve (I'm sure you have by now)
blzzy 2月13日 19時53分 
steam (vavle) told me to contact ubisoft for support, and ubisoft told me to contact steam for support... how long does it usually take steam to reply to ticket??? ive waited 3 days so far
jskyg 2月14日 1時21分 
do you have steam installed on a hd other than C? are you trying to install the game on a different hd than steam? I've read about a problem like this a while ago it seems like it was one of those issues or maybe a windows 8 problem. (quite a while ago can't remember for sure)

I have steam installed on it's own dedicated drive E in my case. no problems here but I also run win7 if that even matters not sure.
kind of hard to troubleshoot without any info...

I'll try to help if you can give more details.
blzzy 2月14日 3時22分 
i run win8... i have steam installed on c:program (x86)/steam... where it nominates to install... i find it abit strange cause i can play call of jaurez:cartel fine, but gunslinger is just being a pain
jskyg 2月14日 7時42分 
ok I'm almost positive it's a win 8 issue seems like it was related to a recent update, try manually updating windows it may have been fixed by now.
I'll check back, it shouldn't be too hard to figure out.

just found this,scroll down a few posts for the fix (hopefully it works)

http://steamcommunity.com/app/209100/discussions/0/810938082406702966/
最近の変更はjskygが行いました; 2月14日 7時49分
blzzy 2月15日 17時13分 
i updated to win8.1 and still no luck
jskyg 2月15日 17時30分 
honestly I don't know what to tell you, I don't have windows 8 and never had this issue with vista or 7.

try verifying the game files, right click on the game in steam library, go to /propertie's/ local files/verify game cache.

heres steams list of things to try, not the same problem your having I know but worth a try since it could be anything: https://support.steampowered.com/kb_article.php?ref=6218-USFX-5568


this may help ...worth a shot if nothing else does:
http://steamcommunity.com/discussions/forum/11/828934913256642136/?tscn=1388133293#c828939164017058436
最近の変更はjskygが行いました; 2月15日 17時50分
blzzy 2月16日 3時51分 
the game is on a disc, i brought from a retail shop
blzzy 2月17日 1時33分 
i cant vertify game cache in steam library cause the game wont even install... and i tried the fix in the link, still not working... im starting to hate steam
jskyg 2月17日 10時08分 
I'd help if I could but now I'm out of Ideas, I don't have win 8 and my copy is digital.
the DRM on the disk is completely different. (securom sucks ♥♥♥, I'd go out of my way to avoid installing it)

personally I'd just buy a digital copy, the game is well worth it.

kanosek  [開発者] 2月17日 12時15分 
The retail version's cd key can be also simply redeemed here in Steam client. Use Games -> Activate a Product on Steam...
1337 2月17日 13時27分 
I have german retail and the only DRM is Steam, no Securom.
jskyg 2月17日 15時34分 
Awesome game kanosek, we all want more, this time I'll buy on release :)
blzzy 2月22日 5時37分 
i figured out the problem, i was supplied the wrong cd key with the game, instead of getting a gunslinger cd key, i recieve the call of juaraz cartel cd key... and all steam or ubisoft can do is say take it back to the store but i no longer have the receipt as ive had the game for just over 8 weeks trying to trouble shoot it and in that time i lost the receipt...
blzzy 2月24日 3時49分 
thx for the help guys... i finally got a cdkey for gunslinger :)
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