How to file a complaint against R* to the Better Buisniess Bureau

[insta]

You can file a complaint to R* to BBB here: https://odrcomplaint.bbb.org/odrweb/public/NewComplaintForm.aspx?Qualified=y&BBBID=16&BusinessID=57719

For R* technical support phone numbers you can go here:
http://support.rockstargames.com/hc/en-us/articles/200148956-Rockstar-Games-Technical-Support-Contact-Info

[Delu]

+1 :)

[Mordikye]

THANKYOU ♥♥♥♥♥♥♥ morons

[Mordikye]

In the middle of a call with Rockstar Games Support. I just bought Max Payne 3 yesterday. I'm trying to communicate with a borderling illiterate hick with a thick southern american accent. I'm Canadian I can barely understand him. He said he had something for me - a possible solution. NOPE its was a reference number. Blueballed for the second ♥♥♥♥♥♥♥ time today. My description of a "Hangup at the Social Club Login" resulted in him just sighing loudly on the phone "Yeah...we had sum problems wit dat"

[insta]

After trying to play for the first time yesterday & troubleshooting all options, I found out others were having the same issue. I called Rockstar tech support only to be offered stickers mailed to me for the problem. I argued the point that others were having the same issue and a product that was purchased should be either fixed or refunded upon request by the consumer. After getting the run around a few more times the Rockstar Technical Support Representative stated he had other callers waiting and then he hung up on me. I called R* New York offices and they stated they would launch an investigation, I don't know how much better this will be. I will update as I find out more.

[Mordikye]

This needs to be brought to the top. Call the number guys. I've done it twice.

[MR BULL]

Yeah the company needs to fix this NOW!! before it gets any worse.

[Oninoted]

Called, and was told the following:

Uninstall ALL software that uses Rockstar Social Club (MP3, GTA4, etc)
Uninstall RSC
Reinstall RSC
Reinstall MP3

... really Rockstar?

[MR BULL]

Messaggio originale di Oninoted:

Called, and was told the following:

Uninstall ALL software that uses Rockstar Social Club (MP3, GTA4, etc)
Uninstall RSC
Reinstall RSC
Reinstall MP3

... really Rockstar?

Hold on they told you to unintall all RS games that uses social club....sorry but I dont think that would work man :P

[Oninoted]

Messaggio originale di EZY:

Messaggio originale di Oninoted:

Called, and was told the following:

Uninstall ALL software that uses Rockstar Social Club (MP3, GTA4, etc)
Uninstall RSC
Reinstall RSC
Reinstall MP3

... really Rockstar?

Hold on they told you to unintall all RS games that uses social club....sorry but I dont think that would work man :P

This was after telling me:
The problem was on my end, and NOT a RSC issue
The RSC servers are undergoing stress tests
The RSC servers are undergoing maintance
The RSC servers are having issues that are being looked into.

[Lantea]

Messaggio originale di Oninoted:

Called, and was told the following:

Uninstall ALL software that uses Rockstar Social Club (MP3, GTA4, etc)
Uninstall RSC
Reinstall RSC
Reinstall MP3

... really Rockstar?

This is what I hate about tech support with any software product, the damn idiots always assume that the problem is on your end and have you go through all this hassle for 3 hours only to then tell you "sorry I guess the problem is with our servers, let me check into that."

Makes you wish you could punch the guy on the other end of the phone line.