Max Payne 3 > General Discussions > Topic Details
insta Sep 20, 2013 @ 12:19pm
How to file a complaint against R* to the Better Buisniess Bureau
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Delu Sep 20, 2013 @ 1:26pm 
+1 :)
Mordikye Sep 20, 2013 @ 5:42pm 
THANKYOU ♥♥♥♥ing ♥♥♥♥♥s
Mordikye Sep 20, 2013 @ 5:54pm 
In the middle of a call with Rockstar Games Support. I just bought Max Payne 3 yesterday. I'm trying to communicate with a borderling illiterate hick with a thick southern american accent. I'm Canadian I can barely understand him. He said he had something for me - a possible solution. NOPE its was a reference number. Blueballed for the second ♥♥♥♥ing time today. My description of a "Hangup at the Social Club Login" resulted in him just sighing loudly on the phone "Yeah...we had sum problems wit dat"
insta Sep 20, 2013 @ 9:13pm 
After trying to play for the first time yesterday & troubleshooting all options, I found out others were having the same issue. I called Rockstar tech support only to be offered stickers mailed to me for the problem. I argued the point that others were having the same issue and a product that was purchased should be either fixed or refunded upon request by the consumer. After getting the run around a few more times the Rockstar Technical Support Representative stated he had other callers waiting and then he hung up on me. I called R* New York offices and they stated they would launch an investigation, I don't know how much better this will be. I will update as I find out more.
Mordikye Sep 24, 2013 @ 2:35pm 
This needs to be brought to the top. Call the number guys. I've done it twice.
EZY_Brave_star Sep 24, 2013 @ 3:10pm 
Yeah the company needs to fix this NOW!! before it gets any worse.
Oninoted Sep 24, 2013 @ 3:28pm 
Called, and was told the following:

Uninstall ALL software that uses Rockstar Social Club (MP3, GTA4, etc)
Uninstall RSC
Reinstall RSC
Reinstall MP3

... really Rockstar?
EZY_Brave_star Sep 24, 2013 @ 3:40pm 
Originally posted by Oninoted:
Called, and was told the following:

Uninstall ALL software that uses Rockstar Social Club (MP3, GTA4, etc)
Uninstall RSC
Reinstall RSC
Reinstall MP3

... really Rockstar?

Hold on they told you to unintall all RS games that uses social club....sorry but I dont think that would work man :P


Oninoted Sep 24, 2013 @ 3:47pm 
Originally posted by EZY:
Originally posted by Oninoted:
Called, and was told the following:

Uninstall ALL software that uses Rockstar Social Club (MP3, GTA4, etc)
Uninstall RSC
Reinstall RSC
Reinstall MP3

... really Rockstar?

Hold on they told you to unintall all RS games that uses social club....sorry but I dont think that would work man :P

This was after telling me:
The problem was on my end, and NOT a RSC issue
The RSC servers are undergoing stress tests
The RSC servers are undergoing maintance
The RSC servers are having issues that are being looked into.


Lantea Sep 24, 2013 @ 4:59pm 
Originally posted by Oninoted:
Called, and was told the following:

Uninstall ALL software that uses Rockstar Social Club (MP3, GTA4, etc)
Uninstall RSC
Reinstall RSC
Reinstall MP3

... really Rockstar?

This is what I hate about tech support with any software product, the damn idiots always assume that the problem is on your end and have you go through all this hassle for 3 hours only to then tell you "sorry I guess the problem is with our servers, let me check into that."

Makes you wish you could punch the guy on the other end of the phone line.


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Date Posted: Sep 20, 2013 @ 12:19pm
Posts: 10