Tomb Raider > General Discussions > Topic Details
Comfort Grin May 26, 2013 @ 4:53am
Game keeps crashing at one part of the game
Lately I have been trying to play the new tomb raider , since it was a gift from my boyfriend. Which I have been wanting to get since the day it came out on steam. I have not reached any other levels since the crashing keeps happening.And every time I get to the part where you go up the stairs with the archaeologist guy , it crashes as soon as I get close to him , I have tried all the saves I have and yet it still crashes. The performance is great but the game still crashes no matter what I do. I have verified my cache folders but still it crashes.

I have a windows 7 Compaq Presario CQ56-219
With 64 bit and 2 GB RAM , My graphics card is a Mobile Intel® 4 Series Express Chipset Family , I put everything on low on the game , everything runs fine but when I get to the part to follow the guy up the stairs it crashes , before it was running just fine on all the levels. I have tried updating my graphics card , and well I haven't updated anything else. I would just like to keep playing the game.
Showing 1-8 of 8 comments
< >
GoBucks76 May 26, 2013 @ 9:29am 
This is gonna be a tough one - unfortunately, your Compaq laptop is pretty much an entry level system (2GB ram, 250gb hard drive, Intel Celeron 900 2.2 ghz (single-core) processor, Intel 4500M graphics which uses "shared memory"). I'm actually surprised that you were even able to get the game to run on the low settings since the minimum requirements for Tomb Raider are a dual-core cpu, 2gb ram for Windows 7 and a video card that is DirectX 9-compatible and has 512mb of ram per the following:

http://www.systemrequirementslab.com/CYRI/Requirements/tomb-raider/11576?p=r

You could add more ram to your laptop and it might help or try running the game without running a lot of other programs in the backgroulnd (go to the taskbar, click on the little triangle on the right to "show hidden icons" and see what programs are running in the background - perhaps you can close some of them and have additional memory to run the game...)

It's hard to recommend doing much to upgrade your system since it truly isn't designed to be much of a "gaming" platform. Adding additional memory (it can be expanded to up to 8gb of ram) might allow you to continue playing the game, but you're still stuck with a limited single-core processor and a graphics card that uses your system memory. I would be hard pressed to tell anyone to spend a significant amount of money to upgrade a older laptop just to play a single game...

BTW - your system uses PC2-6400 DDR2-800 SDRAM SODIMM 200pin memory and has 2 memory sockets and taking it to 4GB of ram (adding 2 2GB memory modules) would run you about $80 per my local MicroCenter... If you only needed to add a single 2GB module it would run you about $40 (sitll probably more than you'd want to invest...)

Considering that you could spend $400 for a brand new laptop that would be MUCH faster, have a better processor and more memory it's hard for me to tell you to invest more into what you currently have...
Last edited by GoBucks76; May 26, 2013 @ 9:31am
Comfort Grin May 26, 2013 @ 5:35pm 
Well Sadly I can't afford everything to quickly
I can't buy a new laptop plus buying a new laptop ='s Windows 8...which I don't like cause it goes into tablet mode.
and I don't have 40-80 dollars , plus if I did I am saving my money for a ticket to visit my boyfriend. Even if I do want to play a few games that may lag in and out but it all comes together.
the programs running in the background some are for my laptop and what not. some systems i don't know 100% but I wouldn't go to the extreme of buying a new laptop for something this silly. Even tho I want to play the new tomb raider but I guess I could uninstall it and reinstall it to see if that changes anything. (Sorry for late repyle I have been napping on and off)
GoBucks76 May 28, 2013 @ 7:14pm 
Well, it's kinda like I said - your system really doesn't meet the minimum requirements for the game and even though you were able to get it working, it's likely that you would run into issues tryng to keep it going with the limitations your system has.

Best of luck...
Comfort Grin May 29, 2013 @ 1:35am 
...I don't understand where your going with this.., it works fine with my p.c...but it crashes at one part nothing big...
GoBucks76 May 29, 2013 @ 10:46am 
I noticed that my laptop system slowed down a bit at the section you mentioned - it may be something about the graphics load that the game is putting out at that point (my laptop is a dual core i5 480M, radeon hd 6370M 1gb graphics, 8 gb of ram and running windows 8 pro 64-bit) and I run the game on the normal settings. Perhaps the game isn't optimized at that section...

Your system doesn't meet the minimum requirements for the game so even though you were able to get it running on the low settings there's no guarantee that you'd be able to keep it running as the game puts more opponents on the screen or has more complex graphics displayed. The only thing you can do is try to turn any applications or utilities off that you're not needing when you run the game (thus freeing up more memory) and turning down all settings that might tax your processor & integrated graphics.
Comfort Grin May 29, 2013 @ 10:54am 
It works fine now , cause I just tested out a few things on it.
GoBucks76 May 29, 2013 @ 11:32am 
Glad you were able to get this resolved. Hopefully you can enjoy the rest of the game.
Comfort Grin May 29, 2013 @ 11:33am 
If I don't accidently click things on my taskbar by accident.
Showing 1-8 of 8 comments
< >
Per page: 15 30 50
Date Posted: May 26, 2013 @ 4:53am
Posts: 8