Cities XL 2012 > Discussions générales > Détails du sujet
ADJDred 1 jan 2013 à 16h24
Anyone else having (Unknown error) when trying to start cities xl 2012
Anyone else having (Unknown error) when trying to start cities xl 2012?

I have installed it on my laptop (window s8) which should be fine to run the game or even get a useful error message.
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GPMedium 4 jan 2013 à 11h39 
Yes I am having the same problem, just got a laptop with windows 8, it works on my windows 7 desktop pc. I think it is an issue with windows 8, I am going to try running in different compatibility modes.

-Edit-
So I know this will not help a lot, I did get it to work. I did not do any compatibility mode, I decided to try checking integrity of game cache. This showed that there were no issues, but after I did that I attempted to launch the game again and it worked. I know this was most likely not the solution and I am unsure how it launched but it did, so it defiantly does work on windows 8 (which is a good thing). Ill update if I figure out what I did differently.
Dernière modification de GPMedium; 4 jan 2013 à 11h55
ADJDred 4 jan 2013 à 13h45 
thanks for the update. I'll try the integrity test now and let you know how I get on.
ADJDred 4 jan 2013 à 13h51 
run the test and it says everything is fine. tried running the game and it has the same issue as before. tried running as admin and setting compatability mode.
jule 5 jan 2013 à 5h43 
I have this problem.

When starting from Steam it says "Failed to start game (unknown error)"

If I start it manually in Explorer, it complains about the side by side configuration.

Validating integrity makes no difference.

Checking the system log, the problem seems to be that 'Microsoft.VC80.OpenMP,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"' could not be found.

From what I can tell, this should be installed from the vcredist_x86.exe included with the game (and automatically run the first time you launch the game from Steam), but something is obviously amiss. Maybe it requires another redist which isn't included. In that case, only needs to figure out which one.
Dernière modification de jule; 5 jan 2013 à 5h44
jule 5 jan 2013 à 6h04 
An update, managed to get it working.

I manually installed the following redists:
http://www.microsoft.com/en-us/download/details.aspx?id=3387
http://www.microsoft.com/en-us/download/details.aspx?id=26347
http://www.microsoft.com/en-us/download/details.aspx?id=26368
(in all cases, the vcredist_x86.exe one)

Then rebooted.

Likely only one of them is really needed, but hard to say which one. I'd guess the middle one. But it doesn't really hurt to install all.
BaileyBalls 6 jan 2013 à 23h20 
i don't have that promblen anymore i dont know why tho
Hollthulhu 7 jan 2013 à 15h19 
No, never had that problem.
NoThankYou 9 jan 2013 à 13h28 
Would like to add to Jolle's above comments....

(I'm now running Windows 8 on my Alienware 4+yr old machine.)

I installed the 1 file from his first link, the bottom 2 files from his second link, the bottom 2 files from his third link and rebooted my machine. I attempted to run the game and it failed. I was able to move past the Steam Error Message and get a Cities XL startup Screen to appear.

Through Steam, I checked the integrity of my game files, 9 were missing/invalid. After downloading those files, the game ran fine.

Big THANKS to Jolle!!!!

jediewarrior 22 mai 2013 à 22h18 
Hello, guys.. i am having this issue despite using windows 7. I deleted the game content and redownloaded and re installed. Stil nothing. I am running alienware mx18.. can u guys help
Dernière modification de jediewarrior; 22 mai 2013 à 22h19
The doctor is in 23 mai 2013 à 14h48 
normally try verify game cache

if that dont work manully reinstall prerequisites

if that dont work and you dont have any cities you want to hold on to

delete

C:\Users\<username>\AppData\Local\Focus Home Interactive\Cities XL 2012

if that dont work

open the last log file in

C:\Users\<username>\AppData\Local\Focus Home Interactive\Cities XL 2012\logs

and post the very last error
Dernière modification de The doctor is in; 23 mai 2013 à 14h50
The doctor is in 26 mai 2013 à 2h45 
jediewarrior a écrit :
Hello, guys.. i am having this issue despite using windows 7. I deleted the game content and redownloaded and re installed. Stil nothing. I am running alienware mx18.. can u guys help


if its unknown error that people are getting then u need to do this

http://steamcommunity.com/app/201760/discussions/0/828925849428497654/#c828925849518210613

if its not unknown error or if the above does not work then do this

http://steamcommunity.com/app/201760/discussions/0/828925849428497654/#c810925398560962851
Dernière modification de The doctor is in; 26 mai 2013 à 2h47
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