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번역 관련 문제 보고
It worked for me before but now i can't reinstall it.
Help please.
C:\Program Files (x86)\Steam\SteamApps\common\Magix_movie_edit_pro_2013_PLUS
Then locate in this folder the file VideoDeluxe.exe and delete it.
Then go to the Protein Folder and locate the file Protein.dll, please delete this as well.
Go back to the STEAM library and right click on the entry for Movie Edit Pro and select Properties. Then go to Local Files and select to Verify the Integrity of Application Cache.
The install should rebuild itself and this problem should be resolved.
{링크가 삭제되었습니다}https://support2.magix.com/customer/en/download/tools
Download the file and run it, when it is finished it will create a zip file on the desktop called MagixInstSupportPerm2.zip.
You will need to create a Support ticket, by using the Contact Support on the same website above. Then send us the zip file it created, so that we can analyse it and try to see where the problem is.
In order to help, we will need the install logs from the machine and to get these, you will really need to contact support directly. For these type of problems, it is not really possible to give support over the forums. We will need logs and diagnostics run to try and resolve the problem quickly for you.
This is the dialog box with the error that pops up:
http://www.tiikoni.com/tis/view/?id=3ae2781
Then it gives me the error code -1.
Any help would be great, as I can't get Magix tech support because I can't open the software and thus can't get my serial number to register for tech support (SERIOUSLY, MAGIX?)
C:\Program Files (x86)\Steam\SteamApps\common\Magix_movie_edit_pro_2013
Then locate in this folder the file VideoDeluxe.exe and delete it.
Then go to the Protein Folder and locate the file Protein.dll, please delete this as well.
Go back to the STEAM library and right click on the entry for Movie Edit Pro and select Properties. Then go to Local Files and select to Verify the Integrity of Application Cache.
The install should rebuild itself and this problem should be resolved.
************************************************************
The STEAM software does not need a Serial key and you do not need it for Support.
Please bear in mind that all Installation and Activation problems are dealt with through Customer Service and Sales. This is always free whether by email or phone. The contact details are listed here:
{링크가 삭제되었습니다}https://support2.magix.com/customer/en/node/57611