XCOM: Enemy Unknown

XCOM: Enemy Unknown

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RabbidSnail Feb 19, 2013 @ 6:27pm
unable to synce
i keep getting a massage "unable to sync to xcom" how do get around this problem?
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Starwing6 Feb 20, 2013 @ 12:26am 
I had the same problem and it persisted for two weeks :( It seems the only way to get around it is to contact Steam support.
RabbidSnail Feb 20, 2013 @ 11:08am 
ok thanx for the info.
Starwing6 Feb 21, 2013 @ 12:41am 
I got written instructions from Steam support that I'll share with you.

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Please exit Steam and go to the folder called C:\Program Files\Steam\ (this is the default location for a Steam installation - if you set a different installation directory, you will need to browse to it).

Delete all of the files in this folder except:

- \Steamapps\ and \Userdata\ folders

- Steam.exe (this file is listed as an application and features the black and white Steam logo)

Restart your computer.

Then, launch Steam.exe from within the Steam installation folder, and not from a pre-existing shortcut.

With Steam running, re-test the original issue.

Note: This process will not affect your currently installed games.

If the issue persists, make sure your network is optimized for Steam:

Title: Troubleshooting Network Connectivity
Link: http://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493
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Date Posted: Feb 19, 2013 @ 6:27pm
Posts: 3