XCOM: Enemy Unknown

XCOM: Enemy Unknown

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Deebo Nov 19, 2013 @ 9:16pm
Enemy Within suddenly missing
Hi,

I bought Enemy Within code (not through Steam), and activated the product on Steam, and I played for 10 hours total. Now all of a sudden it says game unavailable, already running. I've followed all the support instructions and nothing is working.

I reinstalled the game, and it seems like it's only downloading XCOM base game, Slingshot and Elite soldier.

Anyone else have this problem?
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Showing 1-15 of 59 comments
spacealf Nov 19, 2013 @ 9:20pm 
Is XCOM 18.2Gb because the game is under XCOM enemy unknown.
KeaktC Nov 19, 2013 @ 9:27pm 
yep, going nuts, my internet connection is ♥♥♥♥♥ too that s mainly why
KeaktC Nov 19, 2013 @ 9:30pm 
whats this the original works ok, but not enemy, I too didn't buy from steam, but my code worked fine yesterday
Cooper Nov 19, 2013 @ 9:42pm 
Try going to it in the store page for EU and see if it says you own it, If it does click "Play" and at the very least it will start redownloading it again.

Hope that works.
Last edited by Cooper; Nov 19, 2013 @ 9:43pm
KeaktC Nov 19, 2013 @ 10:31pm 
submitted aticket but it looks like my game code has gone, why who knows.
KeaktC Nov 19, 2013 @ 11:10pm 
bump
koralon Nov 20, 2013 @ 12:36am 
Same problem here, it just disappeared.
dub Nov 20, 2013 @ 12:44am 
Same problem here, it's no longer in my account history at all.
Tombezorg Nov 20, 2013 @ 1:15am 
I have the same problem , a friend of mine too.
Tombezorg Nov 20, 2013 @ 1:16am 
Where did you buy the key ?
KeaktC Nov 20, 2013 @ 1:34am 
I sent a ticket hours ago, still not 1 word from anybody as to why this happened.
himmatsj Nov 20, 2013 @ 1:37am 
Where did you guys buy the game from?
KeaktC Nov 20, 2013 @ 1:40am 
As I say the code was fine yesterday, maybe it was stolen or something, I paid for it in good faith it wasn't but just hoping its not that.
dub Nov 20, 2013 @ 2:39am 
♥♥♥♥♥♥♥♥♥♥ for me. I think there's only two types of keys though, Russia and the RotW? And when I activated the key it didn't have any region attached. Considering a game crash kicked this off for me, I'm hoping its some horrible confluence of steam/firaxis errors.
Trance Nov 20, 2013 @ 2:42am 
I have the same problem, but for me the Base Game is missing.
I bought it from ebay tho (from ♥♥♥♥♥). My mistake i guess.

I still have Enemy Within and the 2 other DLC tho, but i bought those directly on Steam.
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Date Posted: Nov 19, 2013 @ 9:16pm
Posts: 59