RaelBR Jan 13, 2013 @ 5:26am
How to Fix the Save Game / GFWL problem in Batman Arkham City
Hey there. i had some issues with save games and Game For Windows Live not working with the game, and after contacting the WB Support, in few minutes they replied with a solution that really work. So i´m just pasting the solution here to help you if your are having the same problem.

Here we go:

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"Please uninstall and reinstall Windows Live on your system.

To uninstall Windows Live and reinstall it on Windows 8, please do the following:

1. Go to your Control Panel.
2. Select Programs, Programs + Features.
3. Choose Uninstall a program.
4. Uninstall the Games for Windows Live Client.
5. Download the following file. (http://www.xbox.com/en-US/LIVE/PC/DownloadClient)
6. Right click on the file that downloaded and select proprieties.
7. Select the compatibility tab and select Windows 7.
8. Install the Games for Windows Live Client with the file you downloaded by right clicking it and selecting run as an Administrator.
9. Once the client is installed right click the Games for Windows Live Client and select proprieties.
10. Select the compatibility tab and select Windows 7.
11. Right click the client and select run as Administrator."

---

I was running the game on Windows 8 64 bits, and before contact the support i´ve tried to reinstall several times the GFWL and nothing... I think the key is to run it on Compatible Windows 7 mode and run as Administrator.

Good luck! ;)
Showing 1-15 of 102 comments
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MadMax0341 Jan 14, 2013 @ 4:20am 
I'm running Windows 8 64 bit and had the same problem. This fix worked for me. Thank you!
N7Vito Jan 15, 2013 @ 9:01am 
Thanks a lot! It works for Windows 8 x64.
OugaBooga Jan 19, 2013 @ 1:35pm 
will try this too & for win 8 also....thx
EricK Jan 28, 2013 @ 12:34am 
Worked for me, Thank you soo much!
i
Beech|M Feb 2, 2013 @ 10:32am 
Thanks for taking the time to write this up. You'd think somebody in an official capacity would document this, but it's probably too embarrassing for them to acknowledge. Off for my fourth attempt to get a game of Arkham City to actually save.
Surly Feb 10, 2013 @ 7:18am 
I'm playing on XP and it was working okish (plenty of bugs and crashes but not broken) until today. It's no longer logging me in to Windows Live when I start it up, so no save game is appearing.
I've tried re-installing the GFWL client but didn't help. Any idea's?
It's such a great game but I'm not sure I can re-play everything again.
Badongkadong Feb 10, 2013 @ 2:33pm 
I'm on Win 8 64 and I've tried that several times... no dice at all. I hate microsoft.

For the record, I've got a problem with Live connection. I can see that it can talk to the servers as a wrong password is prompted but it just cannot connect to Live so I am forced to play offline. Absolute genitals.
Last edited by Badongkadong; Feb 10, 2013 @ 2:38pm
Quemical Feb 10, 2013 @ 4:17pm 
Originally posted by Badongkadong:
I'm on Win 8 64 and I've tried that several times... no dice at all. I hate microsoft.

For the record, I've got a problem with Live connection. I can see that it can talk to the servers as a wrong password is prompted but it just cannot connect to Live so I am forced to play offline. Absolute genitals.
I'm having the same issue. Thought it was my password, but it wasn't. The POS refuses to log in. I can log in fine when i launch the marketplace application, and sign in fine if i go tot he Xbox site, but it won't log in when i play any of my games with this POS. Already uninstalled and installed the latest version, and nothing.
sean8102 Feb 10, 2013 @ 9:41pm 
Same issue as the two people above me. It gets to the part about downloading my profile and then says the service is not available. Cant play any games right now that use live. This really sucks.
RaelBR Feb 13, 2013 @ 4:05am 
Did you guys tried to run / or re-install the GFWL in Administrative Mode? This last issue is not what i had here, but it´s worth a try anyway.
Hiusu Mar 1, 2013 @ 12:34pm 
Valeu aí velho :) (se o BR no seu nome significa BRASIL xD)
RaelBR Mar 3, 2013 @ 9:58am 
Hiusu, é Brasil sim =D
br_cavera Mar 4, 2013 @ 10:07am 
Ainda não estou conseguindo, também uso o win8 64, instalei o GFWL, ele executa, só que dentro do jogo clico no botão do LIVE ele não acontece nada, não abre o painel.
br_cavera Mar 4, 2013 @ 10:12am 
Originally posted by RaelBR:
Did you guys tried to run / or re-install the GFWL in Administrative Mode? This last issue is not what i had here, but it´s worth a try anyway.

E aí, vc conseguiu jogar beleza? não estou conseguindo jogar, após instalar e rodar o GFWL, quando entro no jogo tento clicar no botão LIVE não acontece nada.
RaelBR Mar 4, 2013 @ 11:27am 
Você precisa instalar o GFWL no modo administrativo, e tenta rodar ele também no modo administrativo e com compatibilidade. Comigo funcionou só depois que eu fiz isso.

Originally posted by br_cavera:
Originally posted by RaelBR:
Did you guys tried to run / or re-install the GFWL in Administrative Mode? This last issue is not what i had here, but it´s worth a try anyway.

E aí, vc conseguiu jogar beleza? não estou conseguindo jogar, após instalar e rodar o GFWL, quando entro no jogo tento clicar no botão LIVE não acontece nada.
Showing 1-15 of 102 comments
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