BATMAN ARKHAM CITY

[GTXEnomis]

II bought BATMAN ARKHAM CITY, BUT AS SOON AS I start to LOAD the FIRST LEVEL CRASHES. WHAT SHOULD I DO??

[Buck]

What's the crash/error message?
What are your system specs? do you at least meet the min requirements?
Is your OS, all drivers and redistributables up to date?
Done a game cache integrity check?
Removed/reinstalled?

[GTXEnomis]

I have no problems of minimum requirements, when the game pops up I log in the settings, but when I want to upload the first level the game crashes

[Big Al]

Originally posted by Buck:

What's the crash/error message?
What are your system specs? do you at least meet the min requirements?
Is your OS, all drivers and redistributables up to date?
Done a game cache integrity check?
Removed/reinstalled?

Originally posted by GTXEnomis:

I have no problems of minimum requirements, when the game pops up I log in the settings, but when I want to upload the first level the game crashes

You didn't answer his question.

No one's going to help you if you refuse to list your system specifications and refuse to perform basic troubleshooting. Making a non-descriptive, all-caps thread title also turns people off to helping you.

Help us help you.

[Ace of Spade`s]

get your self a new pc

[GTXEnomis]

OK my pc consists of:
cpu: i5 4670K
gpu: geeforce gtx 660
mother board : gigabyte z87 hd3
ram g skill 1700 mhz 8 gb
hdd seregate barracuda 1tb
I forgot to say that out of black screen do I have to use the user logoff .
ps: help me please!

[Big Al]

Originally posted by GTXEnomis:

OK my pc consists of:
cpu: i5 4670K
gpu: geeforce gtx 660
mother board : gigabyte z87 hd3
ram g skill 1700 mhz 8 gb
hdd seregate barracuda 1tb

You didn't list the power supply make and model, please do so.

You left out other crucial information as well, answer Buck's question in regards to whether you've performed the basic troubleshooting steps he outlined. After you perform those steps, let us know whether you have an overclock on your CPU - as I notice you have a K model I5 - which is designed for overclocking.

Originally posted by GTXEnomis:

I forgot to say that out of black screen do I have to use the user logoff .

Is that a question or a declaration? I'm not sure what you're asking/saying.

[Charlie]

Verify your game cache and see if that fixes the issue

[porph]

In configuration menu (before launching) turn on dx11 options and turn off physx that should solve it

[GTXEnomis]

Originally posted by Big Al:

Originally posted by GTXEnomis:

OK my pc consists of:
cpu: i5 4670K
gpu: geeforce gtx 660
mother board : gigabyte z87 hd3
ram g skill 1700 mhz 8 gb
hdd seregate barracuda 1tb

You didn't list the power supply make and model, please do so.

You left out other crucial information as well, answer Buck's question in regards to whether you've performed the basic troubleshooting steps he outlined. After you perform those steps, let us know whether you have an overclock on your CPU - as I notice you have a K model I5 - which is designed for overclocking.

Originally posted by GTXEnomis:

I forgot to say that out of black screen do I have to use the user logoff .

Is that a question or a declaration? I'm not sure what you're asking/saying.

It is an affirmation, because when it crashes the game pops up a black screen and to exit from the screen do I have to use the user logoff