Bethany  [developer] Mar 15, 2013 @ 10:21am
Patch Available 15/03/2013.
Hi all,

We've had a few reports of players experiencing crashes recently.

First of all, apologies to anyone who has been effected by this issue. We've tried to reproduce this internally but we've may have a fix.

We've just put a new patch live which is a 38.1MB update that will update your version number to #126 in the main menu. The updates will be applied automatically when your Steam client is restarted.

Can people please let us know if this resolves your issue. If it doesn't then please contact our support team directly by following the steps below:


1. Hold down the Windows Key and press R
2. The Run dialog should appear. Type dxdiag in the available text field.
3. Click OK
4. Click Save All Information
5. Set the Save as type to Text File (*.txt)
6. Save the file DxDiag.txt to your Desktop so it is easy to find.
7. Attach the DXdiag.txt file in an email
8. Navigate to Steam\steamapps\common\WormsRevolution, check for any .mdmp files if found then please attach these to the email as well
9. Send your email to support@team17.com making sure you let them know you're contacting them about Worms Revolution and what issue you're having exactly



In other news if you've got an Intel HD3000 card, then with the current drivers there is an issue where the game is crashing on startup, we've just had a reply from Intel and they've stated that the next driver going public will have this crash fixed. Further info is available here: http://steamcommunity.com/app/200170/discussions/0/810919056985620946/
Showing 1-13 of 13 comments
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Rafael M. Mar 15, 2013 @ 11:20am 
Thanks!
Bluenator Mar 15, 2013 @ 12:32pm 
Thanks for support and fix the game :)
RamRod Mar 15, 2013 @ 12:45pm 
This has fixed my problem of crashing after every game but still have GFX glitching.
NmLs Mar 16, 2013 @ 12:03am 
Thank you!. Also I know that I'm starting to be annoying but when will you bring back the ability to change the keyboard layout? I can't type cyrillic letters any more because of the new chat :(
ifk98GbG Mar 16, 2013 @ 12:12am 
I still have a problem. the game starts and i get to the menu but when i start the campaign its all black. i cant see the map but i can move with my worm :/ . pls help me!
Last edited by ifk98GbG; Mar 16, 2013 @ 12:13am
jordanparkerofficial Mar 16, 2013 @ 2:51pm 
How do i download this patch? I've been waiting for ages to actually play this game for the first time :'( ............. HELP!!!!! I want to know if mine works now
Last edited by jordanparkerofficial; Mar 16, 2013 @ 3:14pm
[CBC]Onceology Mar 16, 2013 @ 5:11pm 
i have a problem my game doesnt crash i updated the drivers and it sure fixed the resolution because it looked a little blury but not anymore anyways the same problem that i was hoping to get rid of was the black screen but it is still there would anyone plz help me?
Bethany  [developer] Mar 18, 2013 @ 2:40am 
Originally posted by ifk98GbG:
I still have a problem. the game starts and i get to the menu but when i start the campaign its all black. i cant see the map but i can move with my worm :/ . pls help me!
Hi,
Sorry to hear you're experiencing issues with the game. This is usually caused because ...
1. the graphics card is below the minimum specs
2. the graphic card drivers are out of date
3. if Worms Revolution is being played on a laptop, the laptop can sometimes try and run the game through its below spec integrated graphic card as opposed to its more powerful card

Please contact our support team for assistance and they'll let you know what is going wrong for sure. To do this please follow the steps below:

1. Hold down the Windows Key and press R
2. The Run dialog should appear. Type dxdiag in the available text field.
3. Click OK
4. Click Save All Information
5. Set the Save as type to Text File (*.txt)
6. Save the file DxDiag.txt to your Desktop so it is easy to find.
7. Attach the DXdiag.txt file in an email to support@team17.com
Bethany  [developer] Mar 18, 2013 @ 3:04am 
Originally posted by jordanparkerofficial:
How do i download this patch? I've been waiting for ages to actually play this game for the first time :'( ............. HELP!!!!! I want to know if mine works now
The updates will be applied automatically when your Steam client is restarted. Once your game is updated your version number on the Main Menu will show as #126
☆Fabulous Lion☆ Mar 18, 2013 @ 10:19am 
Sorry for my bad english.
I can't change language keyboard layout in text-field.
After the change of layout in the game menu I can't change the layout of the multiplayer chat.
My OS is Windows 7 64bit. I found this bug in all localizations. This is a huge problem that prevents players communicate.
How can I solve this problem? If this is a bug, will it fix?
niiico Mar 19, 2013 @ 11:56am 
Hello, in the french steam version worms revolution the last update released at 07/03/2013 nothing for this update of 15/03/2013 and my game crashes at launch :(
I already send my dxdiag and .mdmp to the support and wait
JK7kaye Mar 20, 2013 @ 1:20pm 
I dont believe ive had an update. Still cant play your game
Bethany  [developer] Mar 21, 2013 @ 2:17am 
Originally posted by JK7kaye:
I dont believe ive had an update. Still cant play your game
The updates will be applied automatically when your Steam client is restarted. Once your game is updated your version number on the Main Menu will show as #126

If you're experiencing issues then please contact our support team via the steps below for assistance.
1. Hold down the Windows Key and press R
2. The Run dialog should appear. Type dxdiag in the available text field.
3. Click OK
4. Click Save All Information
5. Set the Save as type to Text File (*.txt)
6. Save the file DxDiag.txt to your Desktop so it is easy to find.
7. Attach the DXdiag.txt file in an email
8. Navigate to Steam\steamapps\common\WormsRevolution, check for any .mdmp files if found then please attach these to the email as well
9. Send your email to support@team17.com making sure you let them know you're contacting them about Worms Revolution and what issue you're having exactly
Showing 1-13 of 13 comments
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Date Posted: Mar 15, 2013 @ 10:21am
Posts: 13