EreU Jan 30, 2013 @ 10:15pm
''Cannot find the Hi-rez installation''
When i try to start the game at steam this message appears, every time, what that means?
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EreU Jan 30, 2013 @ 10:16pm 
How can i fix this?
EreU Jan 30, 2013 @ 10:42pm 
And if i try to start from
Program Files(x86)>Steam>steamapps>common>Tribes>Binaries>Win32>TribesAscend.exe it says ''failed to find default engine.ini file to retrieve My Documents subdirectory to use.Force quitting''
Steswe Feb 2, 2013 @ 8:04am 
HI, I had the exact same problem but after a fast search on the forums i found this and it works for me at least. Hope it works for you too.

Originally posted by +Roni+:
Originally posted by sjxsong:
I donwloaded the game but when i open the game it says: cannot find Hi-Rez installation. how can i make it work??
I just had the same error message and I found that doing the following has fixed it.

Go into the Steam install directory for Tribes, and run the Hi-Rez "InstallHirezService.exe" located in the Tribes\Binaries\Redist folder. The full directory address for my steam install for Tribes Ascend is this: "C:\Program Files\Games\Steam\steamapps\common\tribes\Binaries\Redist"
Once you run the program, if it asks if you want to uninstall the program, select yes. Then when its done, run it again, to re-install the Hi-Rez Service software.
EreU Feb 2, 2013 @ 2:25pm 
It worked, thank you!
Sparky May 26, 2013 @ 2:51pm 
Holy cow thank you. I've been looking for this solution for the past hour about.
Eschaton Jul 25, 2013 @ 9:02am 
Thanks!
Makl Aug 10, 2013 @ 8:06am 
◘☻Thanks, it worked!!☻◘
Spellions Aug 11, 2013 @ 3:49pm 
i cant find the folder
Spellions Aug 11, 2013 @ 3:50pm 
i typed in the all of the stuff it said the to do and it didnt show the folder
Spellions Aug 11, 2013 @ 3:54pm 
Originally posted by Steswe:
HI, I had the exact same problem but after a fast search on the forums i found this and it works for me at least. Hope it works for you too.

Originally posted by +Roni+:
I just had the same error message and I found that doing the following has fixed it.

Go into the Steam install directory for Tribes, and run the Hi-Rez "InstallHirezService.exe" located in the Tribes\Binaries\Redist folder. The full directory address for my steam install for Tribes Ascend is this: "C:\Program Files\Games\Steam\steamapps\common\tribes\Binaries\Redist"
Once you run the program, if it asks if you want to uninstall the program, select yes. Then when its done, run it again, to re-install the Hi-Rez Service software.


and it still didnt work
Quagrunner Oct 26, 2013 @ 2:49am 
YESSSS! It worked. Thank You!!!!
bob de von Oct 26, 2013 @ 1:50pm 
it is C:\Program Files (x86)\Steam\steamapps\common\Tribes\Binaries\Redist
Elsa Mar 22, 2014 @ 9:47am 
Very ty!!!
Syndra Apr 20, 2014 @ 11:14am 
Originally posted by WarCrafter101:
Originally posted by Steswe:
HI, I had the exact same problem but after a fast search on the forums i found this and it works for me at least. Hope it works for you too.


and it still didnt work

Mine won't work either. I love this game and am very unhappy it won't play anymore. PLEASE HELP!!!!!

xxHYBUZxx Jul 27, 2014 @ 5:55am 
I've had this problem before, I solved it by using these steps.

0) Uninstall non-Steam T:A (you may want to delete manually all remaining files ; killing a Hirez-related Windows service will be necessary. Windows will tell you)
1) Go to \Steam\SteamApps\common\tribes\Binaries\Redist
2) Launch InstallHirezService.exe
2') (If it displays something about updating, agree and launch it again.)
3) If it displays something about uninstalling something, agree.
4) Launch Tribes Ascend from your library.
5) Prerequisites install properly, game starts.

Hope it works for you too. :)

Otherwise, if those steps are similar to what you already have done (they seem like) search for anything on your computer with hi-rez or hirez (delete it all) and install it completely again (It's a free game, so there's no problem in wiping it all out)

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