Toothless Feb 18, 2013 @ 11:02am
(Help) Problems Launching America's Army 3 on Windows 8
Just downloaded AA3 recently and when I try to start the game, an error occurs saying: Failed to start the game (unknown error).

Edit:
There was no other information related to this, just the error btw.
Last edited by Toothless; Feb 18, 2013 @ 11:03am
Showing 1-15 of 18 comments
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mmchaos Feb 18, 2013 @ 3:38pm 
make sure you start the loader first and that is always run as admin.
Toothless Feb 18, 2013 @ 7:24pm 
Oh my god, I'm so stupid, thanks a million mmchaos. This game is AMAZING.
Cpl Eldrige Feb 20, 2013 @ 3:54am 
Excuse me, but how can I be sure to start the loader ? And how can I run the game as admin ?
mmchaos Feb 20, 2013 @ 3:02pm 
@ =**C.O.A**= Anthrax _I-I_ #Hmd steam usually does it on its own but sometimes you need to right click the shortcut and click "run as admin"
Cpl Eldrige Feb 23, 2013 @ 11:21am 
Thanks you! But now I have a problem with the PunkBuster --'. When I try to play on a server, I'm disconnected because I have a problem with the PB. But I don't find the solution..
growl.tiger Feb 23, 2013 @ 6:21pm 
Just a thought. Make sure OB is enables in the Multiplayer interface window.
growl.tiger Feb 23, 2013 @ 6:22pm 
Sorry! PB (Punk Busters) not OB
Cpl Eldrige Feb 24, 2013 @ 6:08am 
I clicked on "Enable PB" but the problem is always here.. :/
mmchaos Feb 24, 2013 @ 4:18pm 
save this file to the desktop then right click and run as admin then run run test services and post the results here. http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe
ArmaLeviathan Feb 25, 2013 @ 12:53am 
Originally posted by mmchaos:
make sure you start the loader first and that is always run as admin.

I have the same prob as the poster on this and non of the answers work i cant play this game i have googled it and everything eles wtf? it will not work i even unistaled and reinstaled same (unknown error) anyone???
ArmaLeviathan Feb 25, 2013 @ 9:38am 
Ok guys any one with this problem i found the real answer if you have windows 8 you need to DL these two things http://www.microsoft.com/en-us/download/details.aspx?id=5582 http://www.microsoft.com/en-us/download/details.aspx?id=5638 DL both of them restart your comp and you will be good to go well i think i have windows 8 and it worked for me good luck.
Last edited by ArmaLeviathan; Feb 25, 2013 @ 9:41am
mmchaos Feb 25, 2013 @ 12:41pm 
thanks for the update.
Cpl Eldrige Feb 26, 2013 @ 5:41am 
Originally posted by mmchaos:
save this file to the desktop then right click and run as admin then run run test services and post the results here. http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe

The test :

Starting PunkBuster Service Tests (v0.993) (02/26/13 14:40:11)
Checking OS
Windows NT 6.2 (build 9200) 64-bit
Checking PnkBstrA service status RUNNING
Checking PnkBstrA Version OK (1036)
Extracting "PnkBstrB.exe" to:
"C:\Users\momoc_000\AppData\Roaming\PnkBstrB.exe"
OK
Checking firewall settings OFF
Is PnkBstrA explicitly allowed?
C:\windows\system32\PnkBstrA.exe NO
Is PnkBstrB explicitly allowed?
C:\windows\system32\PnkBstrB.exe NO
Checking if PnkBstrB is running NOT RUNNING
Getting port for PnkBstrA OK (44301)
Opening socket for packet send OK
Sending version packet to PnkBstrA SENT
Receiving version from PnkBstrA OK
Received 6 bytes from 127.0.0.1:44301
Response = 7125 (ms) Version = v1036
Getting PnkBstrB install instance NOT FOUND
Sending start packet to PnkBstrA SENT
Waiting for packet from PnkBstrA OK
Received 3 bytes from 127.0.0.1:44301
Response = 11156 (ms) PnkBstrB started.
Load SUCCESSFUL.
Watching for PnkBstrB instance change (0) CHANGED (1)
Getting port for PnkBstrB OK (45301)
Sending version packet to PnkBstrB SENT
Receiving version from PnkBstrB OK
Received 5 bytes from 127.0.0.1:45301
Response = 16 (ms) Version = 2202
Checking PnkBstrK driver status NOT FOUND
Manually stopping PnkBstrB STOPPED
Removing test PnkBstrB file OK

----------------------------------
Tests finished.
Cpl Eldrige Feb 26, 2013 @ 5:42am 
Originally posted by ArmaLeviathan:
Ok guys any one with this problem i found the real answer if you have windows 8 you need to DL these two things http://www.microsoft.com/en-us/download/details.aspx?id=5582 http://www.microsoft.com/en-us/download/details.aspx?id=5638 DL both of them restart your comp and you will be good to go well i think i have windows 8 and it worked for me good luck.

Hello,

I try your solution, but the problem is always here.. :/
I really want to play at this game!
Cpl Eldrige Feb 26, 2013 @ 6:30am 
I found the problem !!
Your steam name is the cause of it not working."PUB kicks for locked names, characters and letters." So, your steam name is too long or to hard for PB, so you need to change it if you want to play at AA3 ;)
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