01/17/14 GOLD LOSS BUG Questionnaire
Hey everyone, we're working on fixing the gold loss bug and would like some more information from any of you that have experienced this issue.
Was your XP reset as well?
If you quit and relaunch the game, is your gold restored?
When was the last time you updated GOME before this most recent patch?
What bundles do you own?
Was the match before you experienced the glitch completed or did you quit before completion?
What type of match were you playing?
How many matches did you play after the new update before experiencing the glitch?
When your balance glitch happens does it instantly go to zero/negative, or does it happen gradually over time?
The more information we get from you, the quicker we can get out a fix. Thanks for your patience while we get it resolved!