Alan Wake > General Discussions > Topic Details
Ridler Jan 24 @ 2:02pm
Random black screen
Hey there, what's up? I play the game on my TV with a controller (and Big Picture mode, obviously). At random points (usuall 10-15 minutes after I've started playing), my TV loses connection to my laptop, and nothing short of a complete system reboot can fix the problem. I read around, and all other black-screen issues this game is causing can be fixed with a simple alt+tabbing and a restart of the game, which isn't really what happens here. Any ideas what's going on?
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david_6strings Mar 29 @ 10:30pm 
ok, so after about 3 1/2 hours or so of vigorously searching through prospective problems i think i may have found a sound fix for the problem stated: Blackscreen to Hard Reset after the first cutsceen where Alan says "I was in shock". My specs for this game meet ALL optimal requirements to run this game on max. BUT!!!!!!- why does it blackscreen????? Answer is as follows: For users with AMD ATI Radeon HD graphics cards possibly experiencing the same problem, so far what i collect is that the game doesnt recognize these cards as easily as others. Why? i dont know. But, i have the HD 4870 which runs HOT ALL THE TIME!!!! but no worries there as ive never had problems with overheating issues. In the end, we found that the game tends to prefer a certain specific gpu speed to run effeciently. My gpu was clocked at 750 Mhz and runs EVERYTHING just fine. Even CIV V and SS3 and JUST CAUSE 2 flawlessly. After pulling my hair out(that i dont have) and doing some deep research, we decided to underclock the gpu by 50 Mhz. The effect: It ran just a tad longer, but still faced the same problem inevitably. So i underclocked it another 50 Mhz. The effect: Game ran longer than previously, but still faced that same buger of blackscreening only now i finally got a bluescreen depicting timeouts with the gpu. So, we decided to run the program as admin, forced the program to run in WINDOWS XP SERVICE PACK 2, RUN CCC.EXE AS ADMIN, and underclocked the gpu to 600 Mhz which is the lowest it would go. and VIOLA!!!!! I ran the game for a few solid hours and NO blackscreen. NO whitescreen. Just solid game. Even with all details maxed out fully and running the game at 1920x1080 HD. Beautiful game thus far!!!!
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