vercor Oct 21, 2013 @ 2:16pm
FAILED TO START GAME (UKNOWN ERROR)
For the last 5 days I have not been able to play the game, and keep getting this message, did all that supesedly will fix the problem, reinstaled the game, validated files, and nothing.
Is there anyting I can do to fix this?
Please help
Showing 1-8 of 8 comments
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Garmonbozia81 Oct 22, 2013 @ 7:30am 
Are you running directly through the .exe file or by hitting "Play" on Steam? Have you tried to run the game as an admin?
vercor Oct 22, 2013 @ 9:11am 
I have run the game in all the options you mention, and nothing
vercor Oct 22, 2013 @ 9:16am 
The problem is that it run ok before.
Garmonbozia81 Oct 22, 2013 @ 11:27am 
I suggest that you submit a support ticket so that we can investigate the issue further: http://ageofempiresonline.com/en/support_ticket
Please make sure to respond to the automatic e-mail so that we know that you need assistance beyond the solutions provided.
vercor Nov 7, 2013 @ 11:06am 
I contacted aoe online and they checked all my files and they are ok, so is a STEAM problem.
please help
Garmonbozia81 Nov 7, 2013 @ 1:39pm 
What's your ticket number?
vercor Nov 8, 2013 @ 11:08am 
5947-ODJN-9900
Garmonbozia81 Nov 11, 2013 @ 11:25am 
Originally posted by vercor:
5947-ODJN-9900
Your ticket number should be a regular number, such as 12345, without any letters.
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