Fable III > General Discussions > Topic Details
MS Ryz0n  [developer] Nov 28, 2013 @ 1:24pm
Fable 3: CD Key resolution for Recent Purchases
For DLC Activation issues - please see the status update in this thread as the situation is investigated:
http://steamcommunity.com/app/105400/discussions/0/648812917045340330/

(Copying from the general announcement for those not in the group)

Hey folks, I'm a bit out of my realm here in the Fable section (I work on the AOE titles here at Microsoft) - but I've been coordinating with the folks at Valve and Lionhead in the last couple of weeks to get working keys generated and uploaded when the issue came to light.

Recent purchasers of Fable III during the sale several weeks back may have erroneously not received the required CD key in steam along with their purchase. We have worked with Lionhead and Valve to ensure new keys for the product have been ingested, and anyone who was running into the issue should see a CD key associated with their steam account at this time. Please restart Steam if it does not automatically show up.

Additionally, if you received a key yesterday and attempted to activate without success, the activation server has been updated to accommodate all of the new keys. You should be able to successfully activate now at this time.

We are currently investigating some reported issues regarding DLC downloads, and will update once we learn more.

I sincerely apologize for the inconvenience to users who had keys delayed, but you should be able to get in game at this time. I hope you enjoy the wonderful world of Albion!
Last edited by MS Ryz0n; Nov 28, 2013 @ 10:05pm
Showing 1-15 of 63 comments
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Heavenly Blues Nov 28, 2013 @ 2:25pm 
My copy of Fable III Traitor's Keep Premium has activated for Xbox 360 and not PC, how in the hell do I go about fixing this?
#GAMER READING!! Nov 28, 2013 @ 2:44pm 
Originally posted by Heavenly Blues:
My copy of Fable III Traitor's Keep Premium has activated for Xbox 360 and not PC, how in the hell do I go about fixing this?
i have the same thing except i brought all the dlc and it says i got them on xbx not on pc
RedMint Nov 28, 2013 @ 2:46pm 
Hate to be 'that guy' but I sure do miss the days when you went out, bought a game, took it home, and it was yours for life, no hassles. sigh
~.S.h.a.y.m.i.n.~ Nov 28, 2013 @ 3:00pm 
This is the most problematic process of purchasing a digital copy of a game.
Now I have to look it over twice before buying any games from anywhere.

If you really want to know about downloading the DLCs - slowest download ever in my life.
Last edited by ~.S.h.a.y.m.i.n.~; Nov 28, 2013 @ 3:44pm
Tricky NetcodeGuides.com Nov 28, 2013 @ 4:14pm 
yes finally, some news :)
The Decider Nov 28, 2013 @ 5:11pm 
Originally posted by The Silver Sicxy:
Originally posted by Heavenly Blues:
My copy of Fable III Traitor's Keep Premium has activated for Xbox 360 and not PC, how in the hell do I go about fixing this?
i have the same thing except i brought all the dlc and it says i got them on xbx not on pc
Same here. Trying to talk to their support and they don't seem to understand what the heck I'm talking about.

Edit: Yep had to escalate it. Hopefully they'll get back to me tomorrow but it will probably be after the weekend. :(
Last edited by The Decider; Nov 28, 2013 @ 5:21pm
Senil Nov 28, 2013 @ 5:39pm 
Add me on Fable folks.

Live ID: NergerBR
No Safety In Life Nov 28, 2013 @ 5:55pm 
It works, thanks!
Hooten Nov 28, 2013 @ 6:08pm 
Doesn't work for me. i m stuck at a dark screen with an yellow arrow.
EstuSh@rd4dayz Nov 28, 2013 @ 6:35pm 
I got finally got my key! Thank you! :)
YAKUZADANSOU Nov 28, 2013 @ 6:41pm 
will it be "announced" if the problem with the DLCs are fixed?
EstuSh@rd4dayz Nov 28, 2013 @ 7:13pm 
Originally posted by Hooten:
Doesn't work for me. i m stuck at a dark screen with an yellow arrow.

Same here, wnyone can help with this problem?
Pab Nov 28, 2013 @ 7:14pm 
Originally posted by sh@rd killed...:
Originally posted by Hooten:
Doesn't work for me. i m stuck at a dark screen with an yellow arrow.

Same here, wnyone can help with this problem?

I have this same problem. Black screen, yellow arrow
Frankenleigen Nov 28, 2013 @ 9:28pm 
Originally posted by MS Ryz0n:
Recent purchasers of Fable III during the sale several weeks back may have erroneously not received the required CD key in steam along with their purchase.

"May have".
That immense PR gall to doubt whether it even happened.

Oh, no, those 250 pages of 4000 comments in the support forum were just us having a bit of fun. There was clearly never really any problem.

This DRM meant that legitimate paying customers couldn't play your game for 3 weeks while pirates got instant, easy access. Please remove your DRM before you force everyone onto the dark side.

I'm glad this is finally fixed. Don't let it ever happen again.
MS Ryz0n  [developer] Nov 28, 2013 @ 9:57pm 
Originally posted by Frankenleigen:
Originally posted by MS Ryz0n:
Recent purchasers of Fable III during the sale several weeks back may have erroneously not received the required CD key in steam along with their purchase.

"May have".
That immense PR gall to doubt whether it even happened.

I am not intimately familiar with the product or activation process - I work in a different 1st party studio at MS, so it's best for me not to speak in certainties at all about it. From what I understand working keys were distributed up to a point - so many buyers in the last few months wouldn't have experienced the issue - hence the issue won't affect everyone. I don't try to downplay that there was an issue (hence why I was working with Lionhead at 3AM my time on a national holiday).


Regarding the DLC, I have the appropriate teams notified and they'll be looking into it to determine the resolution. If it was a bad batch (X360 vs PC codes generated), that should be easy enough to swap out with steam and you'd automatically get new ones, however until they determine the issue and resolution I don't have any more information at this time.
Last edited by MS Ryz0n; Nov 28, 2013 @ 9:58pm
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