Dancing Acorn Dec 21, 2012 @ 11:16am
ArtRage Pro quits unexpectedly when launched.
I'm on Mac OSX 10.5.8 and whenever I try to launch the application it comes up with the error message that the application quit unexpectedly. I've tried to re launch as well but it will just keep quitting. Any ideas what I did wrong or what I can do to fix this?
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ArtRage  [developer] Dec 23, 2012 @ 11:06pm 
There are a couple of things that can cause this kind of error ranging from permissions issues to problems with the Steam DLL. Could you send us an email (support@artrage.com) with the exact error message and we can look in to it for you. Sorry for the inconvenience!
army_erik Dec 26, 2012 @ 7:45am 
My girlfriends has the same problem. She also runs OSX 10.5.8

Here is the dump from the error:

Process: ArtRage Studio Pro [4080]
Path: /Users/leanoracambell/Library/Application Support/Steam/SteamApps/common/ArtRage/ArtRage Studio Pro.app/Contents/MacOS/ArtRage Studio Pro
Identifier: com.AmbientDesign.ArtRageStudioPro
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [65]

Interval Since Last Report: 229 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 3

Date/Time: 2012-12-26 15:43:50.654 +0100
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 37477284-F432-484F-ACC8-7CD4D3412C75

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000b1419630
Crashed Thread: 0

Thread 0 Crashed:
0 ...ientDesign.ArtRageStudioPro 0x003170df operator delete(void*) + 63
1 ??? 0000000000 0 + 0
2 ??? 0x0000001f 0 + 31
3 libGLProgrammability.dylib 0x94be6511 __static_initialization_and_destruction_0(int, int) + 3361
4 dyld 0x8fe12f36 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 246
5 dyld 0x8fe0e7e3 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 307
6 dyld 0x8fe0e775 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 197
7 dyld 0x8fe0e775 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 197
8 dyld 0x8fe0e775 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 197
9 dyld 0x8fe0e775 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 197
10 dyld 0x8fe0e775 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 197
11 dyld 0x8fe0e775 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 197
12 dyld 0x8fe0e8c9 ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 57
13 dyld 0x8fe04102 dyld::initializeMainExecutable() + 146
14 dyld 0x8fe07bcf dyld::_main(mach_header const*, unsigned long, int, char const**, char const**, char const**) + 3087
15 dyld 0x8fe01872 dyldbootstrap:tart(mach_header const*, int, char const**, long) + 818
16 dyld 0x8fe01037 _dyld_start + 39

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x42df050a ebx: 0x94be5a03 ecx: 0x00000000 edx: 0x00909ac0
edi: 0x94bb5293 esi: 0xb1419630 ebp: 0xbffe8294 esp: 0xbffdab34
ss: 0x0000001f efl: 0x00010207 eip: 0x003170df cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xb1419630

Binary Images:
0x1000 - 0x6bdff3 +com.AmbientDesign.ArtRageStudioPro AR3.5.5 Studio Pro (3.5.5 Studio Pro) <a89c4aa9545044816e2bf1f3ddd25c86> /Users/leanoracambell/Library/Application Support/Steam/SteamApps/common/ArtRage/ArtRage Studio Pro.app/Contents/MacOS/ArtRage Studio Pro
0x822000 - 0x839ffb +gameoverlayrenderer.dylib ??? (???) <d16d92e7845732f687538b73dd6dc449> /Applications/Steam.app/Contents/MacOS/osx32/gameoverlayrenderer.dylib
0x84e000 - 0x84fff3 +steamloader.dylib ??? (???) <ee606d39f5a732de87f965f4ad30c598> /Applications/Steam.app/Contents/MacOS/osx32/steamloader.dylib
0x3e000000 - 0x3e045fef com.apple.glut 3.4.2 (GLUT-3.4.2) <b791e8acba4a4c38ab339eb79e929e57> /System/Library/Frameworks/GLUT.framework/Versions/A/GLUT
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90003000 - 0x903a0fef com.apple.QuartzCore 1.5.8 (1.5. <a28fa54346a9f9d5b3bef076a1ee0fcf> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x903a1000 - 0x903a8ffe libbsm.dylib ??? (???) <fa7ae5f1a621d9b69e7e18747c9405fb> /usr/lib/libbsm.dylib
0x903a9000 - 0x903a9ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x903b0000 - 0x907c0fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x907c1000 - 0x907cafff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <da2d8411921a3fd8bc898dc753b7f3ee> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x907cb000 - 0x90809fff libGLImage.dylib ??? (???) <a6425aeb77f4da13212ac75df57b056d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x90879000 - 0x908caff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x90908000 - 0x90a41ff7 libicucore.A.dylib ??? (???) <dd8aa51c356e79ef8cdfa341a0d69f5b> /usr/lib/libicucore.A.dylib
0x90b0c000 - 0x90b46fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x90b47000 - 0x90b65fff libresolv.9.dylib ??? (???) <9ed809256ce8913cddc3269c2e364654> /usr/lib/libresolv.9.dylib
0x90b73000 - 0x90bfaff7 libsqlite3.0.dylib ??? (???) <3334ea5af7a911637413334154bb4100> /usr/lib/libsqlite3.0.dylib
0x90bfb000 - 0x90ca2feb com.apple.QD 3.11.56 (???) <a94d0f5438b730e88e5efdb233295c52> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x90ca3000 - 0x90ca3ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x90ca4000 - 0x90caafff com.apple.print.framework.Print 218.0.3 (220.2) <5b7f4ef7c2df36aff9605377775781e4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x90cab000 - 0x90d8cff7 libxml2.2.dylib ??? (???) <9a5d410de57c87f71e2d530a1859b897> /usr/lib/libxml2.2.dylib
0x90d8d000 - 0x91067ff3 com.apple.CoreServices.CarbonCore 786.11 (786.13) <9e2d85d52e5e2951aa4dd53c48ccc52f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x91068000 - 0x910a7fef libTIFF.dylib ??? (???) <5bf6b42bc5e007fcea32f6620b14cba3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91584000 - 0x91592ffd libz.1.dylib ??? (???) <a98b3b221a72b54faf73ded3dd7000e5> /usr/lib/libz.1.dylib
0x91593000 - 0x915d3fff com.apple.CoreMediaIOServicesPrivate 20.0 (20.0) /System/
ArtRage  [developer] Dec 26, 2012 @ 9:25pm 
I've confirmed that the OS X build is working here and I've done some research in to the error you saw and found that it is a generic problem that can occur with Steam apps running on OS X. There are two suggested approaches to fixing the problem:

1. Turning off the game overlay system can help in situations where apps are failing to launch on OS X:

http://forums.steampowered.com/forums/showthread.php?t=1818367

2. Verifying the game cache in Steam then Running Disk Utility and repairing any permissions errors. This can help in situations where the app executable has been denied access to a file it needs:

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

If that doesn't help please let me know and I can talk to our developer contacts in Valve to see if there are any other suggested solutions.
Dancing Acorn Jan 19, 2013 @ 7:42pm 
Sorry for not responding any sooner but the problem is still apparent. However, this appears to be an overall problem with Steam as I have tried to access other programs and received the same error. So I'll contact Valve as to what is going wrong.
Thank you kindly for your assistance.
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